First of all, I would like to thank TM for inviting me to the HSBB briefing late last month. Tested over a 20Mbps connection that was deployed at Menara Mutiara Bangsar, I was able to get a maximum speed of 15Mbps via WiFi.
Basically when you are subscribed to HSBB, you will be given:
Left- BTU, Right- RG
It happened again, P1 suffered serious network problem during the last weekend. The previous major outage took place last October 2009.
This time, P1 blames it on a planned network upgrade(3 months in advance) which they did not take any necessary steps to inform their precious customers. When the network went down between 6-7 March 2010, it took P1 3 days to send out this email:
Celcom will be partnering with Pernec Sdn Bhd to expand their Xpax reload channels.
If I am not wrong, this partnership has got to do with HELO Top-up Point kiosks, a kiosk that allows mobile users to top up their account without the need to key in the reload digits.
By paying an upfront fee of RM150, users now get to take back home a free modem plus rebate on the monthly access fee.
The new plans are also cheaper. For example, the 1.5GB per month package used to cost RM78(you get RM58 with certain requirements), now it cost only RM48 a month. The 3GB a month plan cost RM68(used to be RM98) and the 6GB plan is at RM98 per month(used to be RM138).
The date is finally set, the second round of a broadband monopoly with support from the Government of Malaysia.
Telekom Malaysia will launch the High Speed Broadband (HSBB) retail service at Dataran Merdeka, Kuala Lumpur this 24 March 2010. TM will announce a new branding for its HSBB service as well as its packages and pricing.
The initial four areas that will be covered by TM HSBB services at the time of service launch will be Shah Alam, Subang Jaya, Taman Tun Dr Ismail and Bangsar.
It is very rare to see Celcom being open. I’m not Celcom saying that they are not friendly to the public or to their customers, but what they they are doing is just not enough(for me).
I have been following the Facebook page of Celcom’s CEO for months now and I thought it will just be quiet as the man himself could be busy with his work just as any CEOs out there. And another reason is- Yes, especially when it is coming from Celcom.
But I was wrong.
Dato’ Sri Mohammed Shazalli bin Ramly, the CEO of Celcom is active on Facebook, at least a few times a week. On Feb 19 2010, he announced a contest that allowed his 1,7xx fans to win a Blackberry Bold and the response was amazing! Good work Dato’ Sri.
Now if only Celcom could learn something from their own CEO, they could do better to win their customer’s heart.
Note: The Facebook fanpage of Dato’ Sri Mohammed Shazalli bin Ramly is a personal account
P1 WiMAX, the only WiMAX operator in Malaysia with a significantly sized commercial rollout, was recently in the news with its controversial Potong advertising campaign that invited Malaysians to cut their wired broadband connection and move to their wireless technology.
While the actual subject of that campaign was startlingly bold, there’s no denying that this was vintage ‘Michael Lai’ marketing in action. Michael Lai, who runs P1 currently, is synonymous with bold marketing campaigns in this industry. I credit Streamyx’s current stranglehold on the wired broadband market to his tenure as TMNET’s head honcho. His aggressive marketing campaigns back then were wildly successful. The Streamyx network added so many subscribers that it suffers from congestion and network quality issues till this very day.
In the midst of the Potong uproar, another thrust of its advertising message has gone relatively unnoticed. Sometime last year, P1 also began referring to itself as The 4G Broadband Network. Given that its competitors are all 3G operators, the obvious implication is that P1 WiMAX is an advanced next generation network that can run rings around its competitors.
But is P1 WiMAX really a 4G Broadband network? Well, not in my books and from the research I did on this subject; the wireless industry sides me on this. In fact I can approach this issue from two different perspectives and come up with the same answer!
Continue reading over here
The Opera Mini Beta 5 is now available for Windows Mobile 5 & 6 devices. Previously, Windows Mobile users will have to use the Java version if they want Opera Mini on the phone.
To get Opera Mini Beta, point your Window Mobile browser to m.opera.com/next.
Video: Introduction to Opera Mini 5
The Bluetooth Special Interest Group (SIG) has confirmed that Bluetooth 4.0 will be in available in the fourth quarter.
The new version consumes less power and can transfer data at up to 25Mbits per second. Read- Bluetooth 4.0 to Reach Devices in Fourth Quarter
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