Monday, July 06, 2009

DiGi to offer ZTE USB Modems

DiGi will soon offer ZTE USB modems for use on its HSPA network, thanks to the deal between ZTE and Telenor.

Telecoms equipment supplier ZTE Corporation (HK:073) announced Thursday that it has signed an agreement with Norway's Telenor Group for the supply of UMTS/HSPA and EDGE USB modems.

The company said that the one-year agreement is expected to involve delivery of up to two million units. No indication was given of the value of the contract. Telenor, a Scandinavian communications, IT and media company, operates in 13 countries including Denmark, Hungary, Malaysia, Norway, Pakistan, Russia, Sweden and Ukraine.

A ZTE spokesperson said that the contract shows that its products are competitive and they expect the contract to strengthen its position in the market. -Source

I hope ZTE will not do the same mistake again that it did last year with Telenor.


More News on Tune Talk

Let's see whether it will be weeks or few months in rolling out its services.

Tune Talk to roll out mobile services 'in a few months'

TUNE Talk Sdn Bhd, Tune Group's mobile telecommunications unit, will roll out its mobile services "in a few months", after stamping its presence almost two years ago.

The company had initially planned to commercially launch its service by end-2007.

"Things were put on hold for a while, partly due to the demerger (of Telekom Malaysia Bhd)," chief executive officer Jason Lo told Business Times in an interview.

However, the competition landscape has changed. If the company had launched its services in end-2007, it would have been competing in a market that has an over-80 per cent penetration rate, dominated by the incumbents.

Today, penetration rate is about 100 per cent with entrant of new players in the market like U Mobile, XOX Dot Com Sdn Bhd and Merchantrade. Over the next one to two years, the market is expected to be flooded with a few more new players such as Redtone and Baraka, an MVNO tied up with DiGi.Com Bhd.

Despite the slight delay, Tune Talk, a mobile virtual network operator (MVNO), is unfazed.

"We believe our products, which will be launched soon, will still be relevant to the market. It will give our customers a good value proposition," said Lo, but did not elaborate.

Besides launching its services in the local market, Tune Talk is also in talks with foreign partners on launching mobile services in Southeast Asia. This could pave the way for Tune Talk to become the country's first MVNO brand that has overseas presence.

The overseas expansion plan, which is the firm's second phase of expansion, could materialise as early as six months from its domestic launch.

When launched, Tune Talk customers in Malaysia and Thailand, for example, may be able to call each other for as low as local call rates.

"We view Asean as our market. In our phase two expansion, we aim to deliver better roaming proposition," Lo explained.

Lo did not reveal which overseas market the company will launch first, but that it will likely be one of the neighbouring countries.

As part of the Tune Group - which has a suite of businesses, from financial services, hospitality to aviation -- Lo knows that it is critical for Tune Talk to synergise with Tune Group's other businesses.

"We believe we can deliver more value to our customers through synergising," he said.

For now, Tune Talk plans to focus on its prepaid business. Unlike XOX Dot Com Sdn Bhd - an MVNO which plans to offer both postpaid and prepaid services - Tune Talk has no immediate plans to launch postpaid services.

"Malaysia is still predominantly a prepaid market, that's where our focus will be for now," he said.

An MVNO is a mobile service operator that does not have its own licensed spectrum and infrastructure to provide mobile service to its customers. Instead, MVNOs lease wireless capacity from existing mobile service providers and establish their own brand names different from the providers. In Tune Talk's case, it rides on Celcom (Malaysia) Bhd's network.


Source: Business Times

Saturday, July 04, 2009

DiGi Network Goes Offline

At the time of writing, DiGi, the third largest operator in this country had network problems and a large number of areas had no coverage or service failure started around 12am, 4th July 2009.

The affected areas are Gombak, Setapak, Segambut, Kepong, Sentul, Selayang, Sungai Buloh, and Subang Areas.

What happens when a network goes down? Most operators say that customers should check their website. So that is what I did :

As you can see, the website was last updated on 17 June 2009. There were also no announcement regarding the network problem on their Customer Helpline(016-2211800) other than their useless long announcement of their "Reload Bonus" which is extremely "helpfull" on a so called customer helpline.


Here's more screenshots taken on my phone:

DiGi Network Not Available:
DiGi Network is Available but No Access
DiGi Network is Accesible but no service can be used

At some time, it was restored but then the problem comes back again after few minutes. DiGi promises that their network will be restored on an average 4 hours, same as Celcom.

The last time DiGi network had problem, they rewared 50% off on calls for prepaid customers (technically, 50% off is still profitable on prepaid). This time, I have a Postpaid line, Prepaid line and a data line with DiGi, and all of it is not available now.

Network failures is something not acceptable when access to a mobile service is offered without limitations to customers.

Hope to hear from DiGi soon, probably next Monday.

Thursday, July 02, 2009

DiGi Mobile Broadband Review

Broadband DiGi Internet by DiGi Telecommunications offers Internet surfers even more choice of wireless broadband connectivity while on the road, in the office or at home and we recently got hold of the Extreme package to try out.

The Extreme package is DiGi Broadband Internet's fastest, with advertised average speeds of 2Mbps download and 500Kbps upload speeds but for a rather hefty price of RM188 month for the privilege, though you get an RM20 discount per month if you buy your own modem.

Continue Reading

Wednesday, July 01, 2009

Free RM35- Switch to DiGi via Maybank2u

Switch to DiGi via Maybank2u and get RM35 off your bill or additional RM35 on DiGi Prepaid.

More here

P.s: Smart way of marketing DiGi!

Tuesday, June 30, 2009

Interview with Mobile World- Mobile Phone Security

Mobile World's Kashminder Singh & F-Secure talks about threats against mobile phone on BFM 89.9.