VoIP services in Malaysia

Here’s my reply to a reader asking about VoIP services in Malaysia. There are lots of VoIP services out there, but here’s 3 VoIP services that I think is interesting.

Time- Broadband Voice (Fixed Line Type)

Time dotCom recently launched their VoIP service that both SME and consumers can afford. The cheapest package cost RM58 and local calls are charged at RM0.10 per minute while mobile calls at RM0.18 per minute.

To use Broadband Voice, you need to rent the VoIP CPE (Terminal) that will cost you RM15 per month. The service works on any broadband connection.

More info- Broadband Voice

Jaring-My015 (Fixed Line Type)

Last checked, My015 is only avalible for Jaring customers. You can make calls between Jaring users for free and pay RM0.10 per minute for off net calls.

The Jaring Wireless Broadband service (Flite) starts from RM40 per month.

Maxis- Voice2Go (PC Software)

Remember when I first talked about Voice2Go? The service has been launched a few months back. Monthly fee is at RM8 only and you get 100 minutes of talktime for free to any Maxis numbers. After that, calls to Maxis numbers is at RM0.15 per minute while calls to other local operators is at RM0.20 per minute. SMS is as low as RM0.05.

Some of the latest features that I was recently updated by the Maxis Broadband Department includes:

  • IM capability
  • Call Conferencing (6-way)
  • Find Me
  • Voice – IDD

The feature I like the most is the capability of receiving calls on multiple numbers. You can register up to 5 (maybe 6) numbers in Voice2Go and all your phones will ring if someone calls you on your 015 number whether you are offline or online.

Voice2Go requires a stable 64Kbps(both uplink & downlink) connection to work. To subcribe, you need to walk in to a Maxis Centre. Voice2Go numbers starts from 0154xxxxxx.

More info here

Correction: Maxis Voice2Go- Calls to Maxis numbers is at RM0.15 per minute and NOT RM0.10.

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  • http://www.voipbazar.com/ Imran Malik

    Thanks for writting very informative VoIP article. Please let me elaborate more on VoIP. Voice over Internet Protocol has been around since many years. But due to lack of sufficient and affordable bandwidth it was not possible to carry carrier grade voice over Internet Protocol. But since the arrival of low cost internet bandwidth and new speech codecs such as G.729, G.723 which utilizes very low payload to carry carrier class voice it has recently been possible to leverage the true benefits of VoIP. G.723 codec utilizes only 6 Kbps (Kilo Bytes/sec) which is capable of maintaining a constant stream of data between peers and deliver carrier grade voice quality. Lets put this way if you have 8 Mbps internet connection, by using G.723 codec you can run upto 100 telephone lines with crystal clear and carrier grade voice quality. I am also a user of VoIP and have setup a small PBX at home. Since I have discovered VoIP I have never used traditional PSTN service.

    Dear readers, if you have not yet tried VoIP I suggest that you try VoIP technology and I bet you will never want to use the traditional PSTN phone service ever again. VoIP has far more superior features to offer which traditional PSTN sadly cannot offer.

    Also It has recently been possile to carry Video alongwith VoIP by using low payload video codecs. I cannot resist to tell you that by using T.38 passthrough and disabling VAD VoIP can carry FAX transmission, but beaware FAX T.38 passthrough will only work when using wide band protocols such as G.711, a-Law and u-Law.

    By using ATA (Analog Telephone Adapter) which converts VoIP signals into traditional PSTN you can also using Dial-up modems to connect to various dialup services. I wont go in to the details what VoIP can offer, to cut my story short VoIP is a must to have product for every business and individual.

    How VoIP Works

    When we make a VoIP call, a communication channel is established between caller and called party over IP (Internet Protocol) which runs on top of computer data networks. A telephony conversation that takes place over VoIP are converted into binary data packets streams in real time and transmitted over data network, when these data packets arrive at the destination these are again converted into standard telephony conversation. This whole process of voice conversion into data, transmission and data conversion into back voice conversation takes place within less than few milliseconds. That is how a VoIP is call is transmitted over data networks. I hope that now you understand basics of how a VoIP call takes place.

    What are speech codec's and what role codec plays in VoIP?

    Speech codec play a vital role in VoIP and codec determines the quality and cost of the call. Let me explain you what exactly VoIP codec’s are and how they work. You may have heard about data compression, or probably you have heard about air compressor which compresses a volume of air in enclosed container, VoIP codec’s are no different than a air compressor. Speech codec’s compresses voice into data packets and decompresses it upon arrival at destination. Some VoIP codec’s can compress huge amount of voice while maintaining QoS which means use this type of codec will cost less because it will consume just a fraction of data network. Some codec’s are just not capable of encoding huge amount of voice they simply consume huge amount of data networks bandwidth hence the cost goes up.

    Following is a list of VoIP codec’s along with how much data network bandwidth they consume.

    * AMR Codec
    * BroadVoice Codec 16Kbps narrowband, and 32Kbps wideband
    * GIPS Family – 13.3 Kbps and up
    * GSM – 13 Kbps (full rate), 20ms frame size
    * iLBC – 15Kbps,20ms frame size: 13.3 Kbps, 30ms frame size
    * ITU G.711 – 64 Kbps, sample-based Also known as alaw/ulaw
    * ITU G.722 – 48/56/64 Kbps ADPCM 7Khz audio bandwidth
    * ITU G.722.1 – 24/32 Kbps 7Khz audio bandwidth (based on Polycom's SIREN codec)
    * ITU G.722.1C – 32 Kbps, a Polycom extension, 14Khz audio bandwidth
    * ITU G.722.2 – 6.6Kbps to 23.85Kbps. Also known as AMR-WB. CELP 7Khz audio bandwidth
    * ITU G.723.1 – 5.3/6.3 Kbps, 30ms frame size
    * ITU G.726 – 16/24/32/40 Kbps
    * ITU G.728 – 16 Kbps
    * ITU G.729 – 8 Kbps, 10ms frame size
    * Speex – 2.15 to 44.2 Kbps
    * LPC10 – 2.5 Kbps
    * DoD CELP – 4.8 Kbps

    Switch to VoIP Today and you will never want to use traditional PSTN ever again.

    Thanks

    -Imran

    • http://twitter.com/gravin Gravin Kumar

      Well written Imran. We provide voip solutions with g729 codec to clients at Nimble Networks. So far none of our clients switched back to regular pstn after they discover what voip had to offer.

  • Hkeenm82

    Please try AlienVoip in Malaysia..only RM0.11 to Malaysia Land line and RM0.13 to Malaysia Mobile..worth to try!!!

  • http://voipsoftwares.org VoIP software

    Thanks, I would like to give it a go, hope it's worthwhile.

  • Joejambul

    Morning Kugan,

    Heard that Jaring is actively looking for a new ceo, looks like they have a lot plans for Jaring similar to what the government did with time dot com.

    • http://malaysianwireless.com/ Kugan

      hmn..not aware of this….