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TM UniFi now available in 18 more areas

TM’s High Speed Broadband (HSBB) service or known as UniFi, has been expanded to an additional 18 areas.

Some of the new areas are- Kulim Hi-Tech Park in Kedah, Bayan Baru in Penang, Senai and Permas in Johor, Wangsa Maju, Sungai Buloh, Puchong and Cyberjaya in Selangor, as well as Putrajaya and Damansara in the Federal Territory.

In the mean time, TM admitted some issues with the UniFi router claiming that it may have problem with certain WiFi devices such as the iPhone. You may read the complaints over here.

TM said that it is currently investigating the issue.

Press Release- TM Brings UniFi to 18 areas nationwide

The rollout of Telekom Malaysia’s (TM) High Speed Broadband (HSBB) service, UniFi, continues on track with service availability now expanded to an additional 18 areas nationwide, bringing the total up to 22 from the initial 4 areas launched in March 2010.

The new areas include industrial sites such as Kulim Hi-Tech Park in Kedah, Bayan Baru in Penang, Senai and Permas in Johor, Wangsa Maju, Sungai Buloh, Puchong and Cyberjaya in Selangor, as well as Putrajaya and Damansara in the Federal Territory. For a full list of areas, visit www.tm.com.my.

“In conjunction with UniFi’s service expansion to more areas, TM will be embarking on a more aggressive go-to-market campaign to woo subscribers” said Dato’ Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM. “We know that more and more Malaysians are now always online, hungry for bandwidth and ready to embrace a digital lifestyle — UniFi is for them as it delivers a faster, richer and more reliable online experience that opens up a whole new world of rich digital content, applications and services.”

With the 18 new areas, TM’s UniFi service rollout has now reached more than 375,000 premises passed. UniFi is expected to reach 750,000 premises passed by the end of 2010, and 1.3 million premises passed by the end of 2012.

Fees

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From July onwards, existing UniFi subscribers, which now number close to 5,000 for both residential and business customers, will begin paying their monthly subscription fees. Previously, UniFi ‘early birds’ were incentivised with no subscription fees until July 2010.

UniFi is currently being offered via three residential and three business packages. The residential triple-play packages are VIP5 at RM149 a month, VIP10 at RM199 a month and VIP20 at RM249 a month. Each package comes with phone, high speed Internet and free basic HyppTV subscription. Businesses packages are BIZ5 at RM199 a month, BIZ10 at RM599 a month and BIZ20 at RM899 a month. Each package comes with a call plan, data and a host of complimentary value-added services.

TM will be continuing its incentivisation policy for new UniFi subscribers, who will enjoy no charges for installation, equipment or activation until further notice. Furthermore, no deposit is required. The duration of the standard service subscription contract for UniFi remains at 24-months.

Progress

TM’s total expenditure related to the national HSBB project as of 30 April 2010 reached RM2.3 billion – covering last mile access, IP core deployment and capacity expansion for international links.

More than 300 installation teams are involved in the UniFi service rollout to support the increasing installation orders.

TM has also invested heavily in human capital development, with about 16,500 employees and 2,500 contractors having undergone HSBB-related training.

Signed in September 2008, the RM11.3 billion national HSBB project is a Public-Private-Partnership agreement between TM and the Government of Malaysia to develop next generation high speed broadband infrastructure and services for the nation. By the end of 2012 – in accordance with the completion of the first phase of the rollout as agreed with the Government – the project will have covered approximately 1.3 million premises passed nationwide. These areas, identified as Zone 1, include the Inner Klang Valley, Iskandar Malaysia (Nusajaya), and key industrial sites around the nation.

TM is investing RM8.9 billion into the project while the Government is contributing RM2.4 billion on an incurred claims basis based on project milestones reached by TM.

About Kugan

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2006. Connect with him on Twitter: @scamboy
  • terrence

    hi kugan , may i advertising here?
    for those who wanted to apply UNIFI ,email to me i can proceed to you .
    chanwahlee@hotmail.com

  • kumar

    I have been calling unifi to repair my telephone services.The dect phone doesnt work at all.The technicians said they are coming and never came.They gave me the report no and 24 hrs to repair never came.Please check this before I put in the media for their attention.Can contact me at 0166508294//Kumar Subang Jaya

  • Tsokling

    I have been waited for the coverage since February 2012. Every time when i asked the person in-charge will say “coming soon”. the latest by “end of month”. I am wondering how come they can’t just give us an exact month of which we can get. My area, although cable everything done, but they just argued that the system is not up yet. Me feel sad, why their service can’t improve especially to serve the customer like us. 20 July 2012

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