Opinion: Still no billing from YES4G!

YTL’s super fast YES4G is now 2-months old and it broke what was promised, again- YTL YES FAILED to issue monthly bill on Jan 19. I’m not surprised!

It is funny that the big bosses talk about how they plan to change our broadband service,  promising true 4G broadband and the way we pay for the service.  But they can’t even tell customers something very basic- how much data have been consumed & how much was charged?

Even the YES calculator can’t show a simple calculation on how much 3MB would cost you.

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I assume YTL doesn’t want to tell us(customers) how much data we have used?

Dear YTL- “Building a people’s network” should start from the basic of an Internet service- billing, customer service, coverage, quality of service..etc. Stop your YES advertisements and focus at your current customers, your promises.

Instead I hear a lot of YTL bosses & YES employees talking and talking about something that remains as talk but no action. Since SKMM is not doing their job?- They should be thankful this is Malaysia.

So how much have you spent on Yes4G? RM100, RM200, RM1000?

P.s: For YES employees(billing): Here’s  Stress Reduction Kit for you.

  • Manassa

    I got my bill…

    • Chua

      Hey where did you get it? I login to my account can see anything!

      • Furydose

        Go to your accounts page and see “Statements of account”.
        I hope the writer wont mind updating his blog and mentioning that Yes customers can see their usage summary and bills. But would he?

  • Andrew

    i think it depends on your billing cycle ie when you started within the month. so if you didnt start on the 19th obviously 1 month not 19th right?

  • Seline

    I am really happy as I got my bills broken down into each day the amount in data and cost I used each session. No other telco does that especially the one I used on my android which I have to monitor the usage using a 3rd party app.

    I think the site owner is blinded with hatred. I used to visit this site for all kinds of info, but now this seems too political.