[Comment] YES!- It is expensive

Thinking that he had a good deal by signing up for YES 4G broadband, LIM HONG CHONG from Kuala Lumpur got a shock instead when he received a sky-high first bill.

“I signed up for the broadband last December after learning of its supposed affordability and stable connection from their promotion.

“In fact, I recalled telling my wife finally there is a company in Malaysia that offers good broadband connection with fair charges. Boy, how wrong was I!”

LIM says he has been ‘slapped’ with a RM616.63 first bill which came last month.

“I am paying this amount for only one month of usage. I know people who pay this amount for a whole year’s worth of broadband!”

However, LIM admits he is a heavy Internet user.

“Even so, this amount is totally unacceptable. Compared with other service providers that charge a fixed monthly rate, this is way too much! I’ve learned my lesson now.

“I just hope other heavy Internet users think twice before subscribing to this broadband.”

[Source]- Malay Mail

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  • bias much?

    why did u purposely omit the part where they reached an agreement amicably?

    ? IN an emailed response to Hotline, the YES Care Team says: “We have conducted a thorough investigation to resolve this matter fairly. We contacted LIM on April 10 and explained to him about the findings of our investigations.

    “It seems that LIM has no qualms with YES and has been quite satisfied with the network speed. LIM says he is a heavy user and just feels that the available packages, unfortunately, do not suit his requirements. We have also explained to him about the benefits of using YES. He has acknowledged this and is satisfied with YES’ service but has gracefully declined on continuing.”

    When contacted, LIM confirms YES contacted him.

    “I asked them whether they have any package that suits my needs as a heavy user, but was told they don’t have any.

    “Since I have already subscribed to the prepaid broadband with a top-up value of RM1,200, I will use up the balance. Once I am done with it, I will unsubscribe. YES has agreed with this plan.”

    • Allan

      hello, this is a blog posting la, he just share part of the news and tell you to click the [source] link to the original news.

      • http://malaysianwireless.com/ Kugan

        its ok Allan, I managed to trace that comment by to YTL office… I guess they are proud about losing this customer…and probably more…

  • Furydose

    Theres been so many updates since last time you posted anything like value packs, starter packs and so many other stuff…you prefer to post these stuff more la…bitter as hell ar?

    • Def Leppard

      Let him write what he wants la ….it’s his blog and not yours.

      Like he said many times..you don’t like..don’t real loo. Nobody force you to read also what…

  • http://outdatedpenanguncle.blogspot.com/ ahsiang

    jangan la potong, sambung balik ke streamyx yang sangat perlahan :P

  • http://www.joshuatly.com/ joshuatly

    True. I mana

  • http://www.joshuatly.com/ joshuatly

    True im managed to finish rm 200 in a month, normal surfing and some youtube. No heavy download.