NICE Systems: Celcom Customer Service Satisfaction improved


NICE Systems announced last week that Celcom Axiata Berhad, has realized a significant improvement in customer satisfaction since implementing the NICE Fizzback solution in November 2014. Throughout its retail branches, NPS (net promoter score) has increased by 15 points, while its contact center operations have seen a 16-point NPS improvement. NICE said its Fizzback solution enables organizations around the globe ...

Read More »

Celcom Zipit Chat, a secure messaging app with AES256 encryption


Celcom Axiata Berhad unveiled Zipit Chat on Wednesday, a new secure messaging mobile application that is developed by mTouche, a content provider based in Malaysia. According to Celcom, Zipit Chat comes with ultimate privacy features between users for their chats, messages, email and phone book information.

Read More »

Celcom 4G LTE Phone Fair, smartphones at exclusive prices


Celcom Axiata Berhad is back with the biggest Celcom 4G LTE Phone Fair ever, for anyone who wants to own their dream smartphone, with offers of up to 90% in savings and smartphones from as low as RM158 up for grabs. The Celcom 4G LTE Phone Fair until 31 December 2015, will be on at all Blue Cube stores, selected ...

Read More »

Internet Burung Hantu: Unlimited Free High Speed Internet from Celcom Xpax


Xpax Magic SIM, the latest prepaid plan from Celcom is now offering unlimited, free high speed Internet called Internet Burung Hantu. Free Internet Burung Hantu can be enjoyed from 1am to 7am daily, simply by subscribing to a Weekly or Monthly mobile Internet Plan, starting from RM10.

Read More »

Get more Internet data with Samsung GALAXY Note5 or S6 edge+ from Celcom


Celcom Axiata Berhad, the first and foremost mobile telecommunications provider in country, is offering the Samsung GALAXY Note5 from only RM1,138 and Samsung GALAXY S6 edge+ from RM1,488. Experience the Samsung GALAXY Note5 and Samsung GALAXY S6 edge+ with even more Internet (up to 5GB) with these amazing Celcom First™ plans:

Read More »

Celcom Magic SIM Voice call rate now at 30sen/12min & 30sen/3min

Second from left, Alvin Tan, Group Brand Manager (Xpax), Zalman Aefendy Zainal Abidin, Chief Marketing and Sales Officer and Bernard Ho, Head of Xpax, at the unveiling of MAGIC SIM of yesterday.

Celcom Magic SIM, the new prepaid plan that the Telco launched in June 2015, now has a new voice call and video call rate. New Celcom Magic SIM Voice call and Video call rates effective 10 September 2015:

Read More »

Samsung Galaxy Note5 & Samsung Galaxy S6 edge+ from Celcom


Celcom Axiata is now offering the new Samsung Galaxy Note5 & Samsung Galaxy S6 edge+ smartphones. The Telco is offering exclusive promotions, which includes a RM100 off the device price when customers sign up with the Celcom First Elite plan. At the Samsung Galaxy Note5 or Galaxy S6 edge+ Malaysia Roadshow starting tomorrow, customers can also redeem free giveaways worth ...

Read More »

Celebrate Merdeka with exclusive Celcom plans


Celcom Axiata Berhad has introduced two exclusive Merdeka offers – FIRST One plan and PortaWiFi 2.0 with PortaWiFi Internet plan. Celcom FIRST One plan

Read More »

Celcom Blue Cube offers Fitbit premium wearables

Celcom Blue Cube stores are now offering the Fitbit premium wearables. The lifestyle-based gadgets namely the Fitbit Surge (RM913.21), Fitbit Charge HR (RM584.91) and Fitbit Flex RM384.91), are part of the refinement process undertaken by Celcom, to “address the ever-changing lifestyle needs”, become technology-friendly and provide “interactive and integrated experience” for its customers, the Telco said.

Read More »

Celcom, Huawei to make Forest City a smarter & safer city

Celcom Axiata Berhad signed a Memorandum of Understanding (MoU) with Country Garden Pacificview Sdn. Bhd and Huawei Technologies (Malaysia) Sdn. Bhd to jointly explore how to build and operate Forest City as a smarter and safer city. Forest City is a mixed-development project comprising residential and commercial properties on four reclaimed islands in Iskandar, Johor Bahru. The MoU is the ...

Read More »

Last chance, get Celcom FIRST Basic 38 by 16 July 2015

Its your last chance to get the new FIRST Basic 38 postpaid plan by 16 July 2015. What you get with Celcom FIRST Basic 38: Enjoy up to 3GB Internet (3G/4G) + 3GB complimentary Celcom WiFi for life. Carry Forward Unused Internet lets you maximise your usage for the next month. Get more Internet at the best value in town ...

Read More »

Special Celcom packages for SUNWAY PALS members

Celcom Axiata Berhad in partnership with SUNWAY PALS announced its special packages for SUNWAY PALS members. SUNWAY PALS is a loyalty programme under Sunway Group, a “master community developer” with 12 business divisions across 50 locations worldwide.

Read More »

Magic SIM from Celcom Xpax with free Internet, calls & SMS

Celcom Axiata launched a new Xpax prepaid plan yesterday called Magic SIM. The new prepaid plan offers free Internet, calls and SMS when customers reload or subscribe to an Internet plan. At RM5, the Magic SIM prepaid starter pack comes with free basic Internet that could be used for unlimited messaging such as WhatsApp, WeChat, LINE, free high speed Internet ...

Read More »

Get 3GB Data + 3GB WiFi with Celcom FIRST Basic 38 plan at RM38/month

Celcom Axiata Berhad, the first and foremost mobile telecommunications provider in the country recently introduced its new FIRST Basic 38 postpaid plan. Customers’ satisfaction has always been Celcom’s top priority and First is designed to pamper them in a world of exclusive privileges and personalised plans based on their individual needs, making them feel special and valued.

Read More »

Celcom Axiata has close to 12.3 million subscribers, lost 688k subs in 1Q15

Axiata Group Berhad (Axiata), the parent company of Celcom Axiata Bhd announced its Quarter 1, 2015 financial results last week. As of Q1 2015, Celcom has 12,279 million subscribers. There are 9,540 million prepaid and 2,739 million postpaid subscribers.

Read More »