Archive for 'Telekom Malaysia'

TM to spend up to RM3bil to improve services

In a recent interview with a local newspaper, Telekom Malaysia Group CEO said that the company will spend up to RM3bil in capital expenditure (capex) this year to improve services, especially UniFi. “We are looking to invest RM2.7bil to RM3bil in capex this year to provide access, build our core network and support systems. We [...]

Malaysia-Indonesia Cable System now Live

The “Batam-Dumai-Melaka” (BDM) high bandwidth optical fiber submarine cable system between Malaysia and Indonesia is now live. BDM is a result of a Construction and Maintenance Agreement (C&MA) signed between PT XL Axiata Tbk and PT Mora Telematika of Indonesia back in February. The BDM cable system consists of 4 fiber pairs, designed to provide 1.28 [...]

1st UniFi-equipped Township in Melaka

Telekom Malaysia Berhad (TM) and GJH Avenue Sdn Bhd (GJH) recently inked a Service Agreement for the deployment and provision of TM’s High Speed Broadband (HSBB) network infrastructure and services to GJH’s new residential development project located at Phase 1 and Phase 2 of Taman Paya Rumput Perdana, Melaka – the first UniFi-equipped Township in [...]

200,000 UniFi Customers

Telekom Malaysia Berhad (TM) that its High Speed Broadband (HSBB) service, UniFi now has a total subscriber base of 200,000 nationwide, passing the mark set for year-end target. UniFi is currently available at 77 exchange areas with more than 1.09 million premises passed. The areas include the 61 in the Inner Klang Valley as well as [...]

TM AAG Cable Fault caused by the storm in Philippines

Earlier this month, TM announced that it detected a cable fault on segment 2 of the Asia-America Gateway (AAG) submarine cable network between La Union in the Philippines and Lantau in Hong Kong linking Malaysia to the United States. This results in slow broadband speeds for Streamyx and UniFi customers while accessing international websites mainly hosted [...]

P1 to offer HSBB 1Q Next Year

Packet One Network(P1) and Telekom Malaysia(TM) have just signed an agreement that allows P1 to offer fibre-to-the-home services in Malaysia. [Dato’ Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM (4th from right) exchanging the agreement documents with Michael Lai, Chief Executive Officer, P1 (3rd from left) witnessed by YB. Dato’ Joseph Salang, Deputy Minister [...]

P1 to sign HSBB deal with TM

Update1: P1 will offer HSBB to end users(consumers) in Malaysia. The service will be rolled out next year. Packet One Networks(P1) is set to sign an agreement with Telekom Malaysia to offer HSBB(High Speed Broadband) services to Malaysians. As of June, P1 has over 338,000 subscribers using its WiMAX service. Tapping into the TM HSBB [...]

[Announcement] AAG Cable Fault, Streamyx/UniFi service degradation

Update 1: AAG Cable Fault caused by Storm in Philippines. _________________________________________________________ 04 October 2011- Telekom Malaysia Berhad (TM) wishes to inform its customers that TM and its consortium members have detected a cable fault on segment 2 of the Asia-America Gateway (AAG) submarine cable network between La Union in the Philippines and Lantau in Hong [...]

Telekom Malaysia Q2 Financial Results

Telekom Malaysia today announced its financial results for the second quarter of 2011 ended 30 June 2011. Key take-away: Streamyx: 1.721 million customers as of Q2, 2011 UniFi- As of 18 August 2011, more than 142,000 customers, 973,000 premises passed covering 76 exchange areas | Targeting 78 exchange areas by end 2011 for a total [...]

Google AdWords for TM SME customers in Malaysia

Telekom Malaysia(TM) has signed an agreement with Google to offer Google AdWords services to its SME customers in Malaysia. (Azizi A.Hadi, Executive Vice President, SME, TM (2nd from right), Sajith Sivanandan, Country Business Head, Google Inc. (2ndfrom left) while Mohamad Yusman Ammeran,General Manager, SME, TM (right) and Derek Callow, Head of Google SoutheastAsia Marketing, Google [...]

[Announcement] TM Internet Service Disruption due to AAG

Telekom Malaysia Berhad (TM) wishes to announce that our consortium members have detected a fault on the Asia-America Gateway (AAG) submarine cable network linking Malaysia to the United States and North Asia. Immediate restoration works are underway on Monday, 1 August 2011 and are expected to be completed on Sunday, 7 August 2011. TM has [...]

TM Customer Support now via Twitter- @TMConnects

Telekom Malaysia now offers customer support via Twitter. Customers can reach them at @TMConnects. However there appear to be some sort of a “rules of engagement” as per below: