At least some 1 million U Mobile subscribers nationwide could be experiencing difficulties to make/receive calls, send SMS and use Internet. U Mobile is facing a network outage nationwide which started since 9PM yesterday(1 Feb). Unfortunately, calls to U Mobile customer service hotline at 018-3881318 went unanswered. Angry customers turned to social networking site such [...]
Last week U Mobile CEO, Dr. Kaizad Heerjee was on ground at the U Mobile flagship store in Berjaya Times Square to serve, meet & greet customers. Check out this video greeting made specially for U Mobile customers and the public as we usher-in the year of the Dragon. According to Chinese Five Element Astrology [...]
U Mobile has refreshed their current prepaid plan. New U Mobile prepaid users now can enjoy SMS for free in addition to the current Free Calls within the U Mobile network. Every RM 1 top up will allow subscribers to be eligible for 1 Day of Free SMS. To get 20 free SMS, all users [...]
U Mobile has just opened its second service center in Penang. The new store is located at No.50, Jalan Todak 2, 13700, Seberang Jaya. [(From left) Kevin Yip, U Mobile Sdn Bhd’s Head of Device and Branch Operations; Ismail Othman, Suruhanjaya Komunikasi & Multimedia Malaysia (SKMM)’s Operation Director; Faizal Azizan, SKMM’s Deputy Director and Michael [...]
U Mobile has recently launched their Friend Finder service. The service allows U Mobile subscribers to check the location of their friends and family members. However, prior permission needs to be granted from friends or family members before their location information can be made available via this service.
U Mobile has announced a new supplementary plan which is available to all U Mobile postpaid subscribers from as low as RM15 for each line with 5 hours of free calls from U Mobile to U Mobile number. The new supplementary offering is a continuation of U Mobile’s postpaid plans which was launched in October. [...]
3G mobile operator U Mobile has introduced a new broadband plan called Booster. The U Mobile Booster Plan is basically an add-on plan for data users who have exceeded their given data limit/quota. Two U Mobile Booster Plan are available:
U Mobile plans to reward its customers with free SMS & data since the 3G operator suffered a network outage last week which lasted several hours. Its Chief Executive Officer(CEO), Dr. Kaizad B. Heerjee has apologised for the downtime and claims that the service interruption was caused by a “network upgrade”. However MalaysianWireless is still [...]
U Mobile will be compensating all its customers for the loss they suffered earlier this week. The 3G mobile operator will be giving away free SMS all day to all operators in Malaysia on 10 November 2011, 10 December 2011 and 10 January 2012. In addition to that, U Mobile data users will receiving an [...]
3G mobile operator which experienced a network interruption yesterday posted a video on its Facebook page to explain the outage. The video which was posted about 11PM contains a message from its Chief Executive Officer(CEO), Dr. Kaizad B. Heerjee who claims that the service interruption was caused by a network upgrade. However the service has [...]
U Mobile is currently facing a nationwide network problem. Customers won’t be able to receive, make calls and SMS. Approximately 12.35pm today, U Mobile posted the below message on its Facebook page and Twitter: Some 018 numbers are unable to make/receive voice calls & sms nationwide. The rectification is in progress. Any inconvenience caused is [...]
Maxis Broadband Sdn Bhd (Maxis) and U Mobile Sdn Bhd (U Mobile) have entered into a multi-billion ringgit agreement to share Maxis’ 3G radio access networks (RAN) with U Mobile. The agreement will be for an initial period of 10 years. (From L to R– Mark Dioguardi, CTO Maxis Berhad, Sandip Das, CEO of Maxis [...]
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