DiGi partners WeChat for “consistent and seamless customer experience”

DiGi Telecommunications has partnered with social messaging application WeChat as part of the telco’s new brand focus to provide a “consistent and seamless customer experience “. With the new partnership, customers can now connect to DiGi’s Official Account on WeChat (ID: DIGI_MY) to perform various transactions such as checking their DiGi account status, purchasing Internet quota, gaining access to exclusive DiGi rewards and ...

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DiGi to focus on Internet & customers, launches a new logo

DiGi launched a new logo yesterday, a refreshed brand identity with a promise to be the “enabler of digital inspiration for customers, and commitment to deliver service excellence, fueled by the company’s solid track record of performance and innovation. ” The refreshed brand also incorporates a new philosophy ‘Let’s Inspire’. DiGi’s new visual identity maintains its signature yellow and incorporates ...

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First Huawei Exclusive Service Center opened at Plaza Berjaya

Huawei has opened its first Exclusive Service Center in Kuala Lumpur located on the 1st Floor of Plaza Berjaya (Jalan Imbi). The networking company and smartphone maker said the Service Centre will act as a channel of direct two-way communication between customers and the brand. Huawei believes that in the long run, listening to customers’ feedback and requirements will help ...

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Samsung GALAXY Life offers up to RM60 free Easy Taxi rides

Samsung Malaysia Electronics and Easy Taxi are offering Samsung GALAXY Life users RM20 off their taxi fares for up to three times, total of RM60. To redeem the offer, Samsung smartphone owner will have to download the GALAXY Life Android app and look for the offer. The deal is only available valid in January 2015.

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My experience with the Maxis 3G network- slow speed, poor coverage & needs a better network team [Comment]

I ported to Maxis in August 2014, hoping to experience the widest and fastest mobile network in Malaysia, as Maxis claims. This isn’t my 1st time on Maxis as I have been experiencing the network from time to time. Maxis claims that its widest & fastest network in Malaysia have the following capabilities:

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BlackBerry Classic exclusive to Celcom, price from RM338

The latest device from Blackberry, the BlackBerry Classic is now available exclusive to Celcom Axiata in Malaysia, price from RM338 with Celcom First postpaid plans. The BlackBerry Classic carries a retail price of RM1588. Celcom First postpaid plans with BlackBerry Classic:

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Dato’ Sri Dr. Halim Shafie appointed as Chairman of MCMC

Dato’ Sri Dr. Halim Shafie has been appointed the new Chairman of Malaysian Communications and Multimedia Commission (MCMC). He is replacing Dato’ Mohamed Sharil Mohamed Tarmizi who’s contract ended on December 31. Communications and Multimedia Minister Datuk Seri Ahmad Shabery Cheek made the announcement to Bernama on Sunday.

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360 LTE networks globally as of 2014, strong growth in LTE-Advanced & VoLTE deployments

360 operators have commercially launched LTE networks and service in 124 countries, according to latest data released by the Global mobile Suppliers Association (GSA). There are 373 million LTE subscriptions globally as of Q3 2014. In its Evolution to LTE report, GSA said that 96 LTE networks were launched in 2014.

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MCMC Chairman contract ends, might be reappointed

Chairman of the Malaysian Communications and Multimedia Commission (MCMC), Dato’ Mohamed Sharil Mohamed Tarmizi’s contract has ended and not renewed for another term, according to a local news report. TheMalaysianInsider reported that the chairman’s two year contract ended on December 31 and sources say the Chief Executive of Services and Support Tengku Zaib Raja Ahmad is now the acting chairman ...

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TM to build Sistem Kabel Rakyat 1Malaysia (SKR1M) linking Peninsular Malaysia with Sabah & Sarawak

Telekom Malaysia Berhad (TM) announced that it was awarded the contract to develop and construct a new submarine cable system, called Sistem Kabel Rakyat 1Malaysia (SKR1M) by Malaysian Communications and Multimedia Commission (MCMC). Sistem Kabel Rakyat 1Malaysia (SKR1M) will link Peninsular Malaysia with Sabah and Sarawak. The project will be established through a Public-Private Partnership (PPP) arrangement between MCMC and ...

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MCMC investigates online flood rumours, looking for 4 Individuals

The Malaysian Communications and Multimedia Commission (MCMC) is looking for 4 additional individuals to assist in its investigation on flood rumours that were spread online. To date, four individuals who were asked to come forward to assist with the investigations on the spreading of false news of the Manek Urai School Flood Shelter(Kelantan) have presented themselves at the MCMC office ...

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Malaysian Mobile Content Provider (MMCP) signs MoU with Internet Alliance (IA)

In an effort to promote global collaboration in development of the internet, mobile and e-commerce industry, Malaysian Mobile Content Provider (MMCP) signed a Memorandum of Understanding (MoU) with Internet Alliance (IA). According to both association, the MoU between Malaysian Mobile Content Provider (MMCP) and Internet Alliance (IA) lays out plans for collaborations and partnerships focused on delivering unity collaborations between ...

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Celcom First Basic & Celcom First Elite Postpaid Plan launched

Celcom Axiata launched two new postpaid plans called Celcom First Basic and Celcom First Elite, a first of its kind personalised Internet and call plan with exclusivity and VIP treatment. The new postpaid plans comes with a new feature called OPTIMISER that automatically provides additional free monthly Internet or voice airtime by recognising customers’ monthly usage behaviour.

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By 2018, More Than 50 Percent Users Will use a Tablet or Smartphone first to access the Internet

Mobile devices are increasingly becoming the first go-to device for communications and content consumption, according to research firm Gartner, Inc. In the emerging economies, users are adopting smartphones as their exclusive mobile devices while in developed economies, multi-device households are becoming the norm, with tablets growing at the fastest rate of any computing device. As such, Gartner predicts that, by ...

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13.2 million Celcom subscribers, 5.41 million smartphone users as of Q3

Celcom Axiata has 13.2 million mobile subscribers as of Quarter 3, 2014 (Q3) down 1% from 13.4 million subscribers in Q2. The total smartphone users in the network makes up 40.7% of Celcom’s total subscribers or 5.41 million users. There are 10.4 million prepaid users and about 2.8 million postpaid users in the network. Broadband users increased to 1.4 million ...

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