NICE Systems: Celcom Customer Service Satisfaction improved


NICE Systems announced last week that Celcom Axiata Berhad, has realized a significant improvement in customer satisfaction since implementing the NICE Fizzback solution in November 2014. Throughout its retail branches, NPS (net promoter score) has increased by 15 points, while its contact center operations have seen a 16-point NPS improvement. NICE said its Fizzback solution enables organizations around the globe ...

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Digi Music Freedom pass, free streaming until 31 December


Digi is extending the free trial period for Digi Music Freedom until the end of the year. Customers who activate their music passes from now until 31 December will get 120 days of music streaming for free. Existing subscribers whose current free trial ends before the end of the year will also be able to benefit from this and enjoy ...

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iPhone 6s & iPhone 6s Plus available in Malaysia on October 16

L-R:  iPhone 6S, iPhone 6S Plus

Apple has announced that the iPhone 6s and iPhone 6s Plus will be available in Malaysia starting October 16, 2015 (Friday). The company announced today that it has sold more than 13 million new iPhone 6s and iPhone 6s Plus models, a new record, just three days after launch. The new devices from Apple comes with 2GB RAM, an A9 ...

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U Mobile Bill Payment now available at 7-Eleven


U Mobile postpaid bill payment is now available at more than 1,800 7-Eleven outlets across the nation, powered by the MOLReloads terminal system. From today, apart from prepaid subscription and purchasing top-ups, U Mobile’s postpaid customers have the option to pay their bills any time of the day at their nearest 7-Eleven outlets. The aim of this new initiative is ...

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Akamai: Malaysia Internet Connection Speed slower than Sri Lanka, Thailand


Akamai Technologies, Inc., one of the leading content delivery network (CDN) services in world, released its Second Quarter(Q2), 2015 State of the Internet (SOTI) Report recently. Based on data gathered from the Akamai Intelligent Platform, the report provides insight into key global statistics such as connection speeds, broadband adoption metrics, notable Internet disruptions and IPv4 exhaustion and IPv6 implementation.

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Celcom Zipit Chat, a secure messaging app with AES256 encryption


Celcom Axiata Berhad unveiled Zipit Chat on Wednesday, a new secure messaging mobile application that is developed by mTouche, a content provider based in Malaysia. According to Celcom, Zipit Chat comes with ultimate privacy features between users for their chats, messages, email and phone book information.

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Celcom 4G LTE Phone Fair, smartphones at exclusive prices


Celcom Axiata Berhad is back with the biggest Celcom 4G LTE Phone Fair ever, for anyone who wants to own their dream smartphone, with offers of up to 90% in savings and smartphones from as low as RM158 up for grabs. The Celcom 4G LTE Phone Fair until 31 December 2015, will be on at all Blue Cube stores, selected ...

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Malaysians can now pre-order the Huawei honor 7


The Huawei honor 7 smartphone was announced in Malaysia yesterday. It will carry a price tag of RM1399. The 5.2-inch smartphone has a metallic fingerprint reader that enables users to do everything from answer calls to take photos. When it comes to connectivity, Huawei claims that its Signal+ technology and a smart dual-antenna design allows for the networks with stronger ...

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Lenovo PHAB Plus with 6.8-inch screen launched in Malaysia


Lenovo PHAB Plus, the new 6.8″ phablet (smartphone + tablet), is now available in Malaysia at the price of RM1199. Lenovo is one of the largest PC maker in the world. The Lenovo PHAB Plus comes with Dual SIM and 4G LTE fast connectivity, runs the latest Android v5.0 (Lollipop) operating system. For capturing images and video, the Lenovo PHAB ...

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Internet Burung Hantu: Unlimited Free High Speed Internet from Celcom Xpax


Xpax Magic SIM, the latest prepaid plan from Celcom is now offering unlimited, free high speed Internet called Internet Burung Hantu. Free Internet Burung Hantu can be enjoyed from 1am to 7am daily, simply by subscribing to a Weekly or Monthly mobile Internet Plan, starting from RM10.

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