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TMNet: Cekap, Cepat dan Pantas

This email was taken from the FOSS'(Free and Open source software Malaysia) mailing list.

Written by Kevin Francis

We all know that TM is basically screwing us over. This is a fact.

Some people have defended TM saying they lack the connections to western countries. Look at this list of peers:

http://www.robtex.com/asmacro/as-4788.html

Streamyx peers with the London Internet Exchange, Level 3, Cogent, Sprint/AT&T and half a dozen other big names. So either they REALLY SUCK at allocating the bandwidth, or they’re being cheap and renting really really tiny pipes.

Now, back when the service started, local and international connections were awesome. I was downloading close to 10GB a week on my 512kbps connection, and when I got the free upgrade to 1mbps, it went up to 15GB a week.

So now they say they can’t handle all the others like me sucking their bandwidth. Tough. Start filtering. Oh wait, they did!

Did a rather poor job of it too really. They managed to filter not just bittorrent, but HTTPS, HTTP, FTP, IMAP, POP3, er anything else I missed? Not only did they mess up, they applied their filtering to entire parts of the country at once. Do we look like guinea pigs?

I’ll tell you what we look like: People who have no choice.

Now, you’re lucky if you can load hotmail. What’s changed? Have they suddenly found themselves saturated with customers? They can’t claim that it was unexpected — they went on a massive ad campaign, and they certainly seemed eager enough to allow people to give them money.

What about local speeds? I can’t download files from local servers, which are in a data centre… oh lets see, 10 minutes away from me. Well, I can, but the speeds are 5-15 kB/s.

Where has all that money gone? Where is the upgraded infrastructure to deal with the added subscribers? Why have they not maintained their initial quality of service?

The answer to all these questions is, quite simply, a single word: Monopoly.

Thank you government policies. I now have no choice but to hand my money over to TM, so that they can continue to provide me with dial up speeds because there is only one (real) ISP.

PS: it’s really interesting that we have awesome connections to Australia though. I regularly get in excess of 90 kB/s regardless of time of day from there…

Kevin Francis

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On Friday 30 March 2007 4:03 am, Tony Lau wrote:

For Malaysian, most probably you already know that there is Internet connection interruption start 28 march.

So now lets see announcements from Jaring and TMNet, then you can see how sux is tm net.

TM Net

Thursday, March 29, 2007
ANNOUNCEMENT

SERVICE INTERRUPTION

Telekom Malaysia Berhad (TM) would like to inform its customers that its Internet services are experiencing some degradation in performance due to problems to circuits linked via APCN2. As a result, Streamyx customers may experience slow browsing when accessing international websites during this time.

Restoration works on the affected cables are already in progress while some of the links have been rerouted to alternative routes to reduce traffic congestion. We expect the complete recovery of our services by April 5 th, 2007.

TM apologizes for any inconvenience caused by this, whilst at the same time, we would like to assure you that we are doing all that is necessary in order to restore our services as soon as possible.

Customers can call our Customer Interaction Centre at 1-300-88-9515 (24 hours) or 1-300-88-1515 from 8.00 a.m. till midnight, or e-mail [email protected] for any enquiries.

An Email from Jaring

JARING Network Operation Center

28 March 2007 9:03 pm

International Circuit Interruption Has Been Resolved.

[English Version]

1. This announcement is addressed to all JARING Members.

2. With regards to our earlier announcement posted at http://www.jaring.my on March 28, 2007, regarding service interruption in the above-mentioned areas, we would like to inform you that the interruption has been resolved on March 28, 2007 at about 7:00 pm.

3. We apologize for any inconvenience caused.

4. Thank you.

JARING Network Operation Center

Jaring just need 6 hours to settle the problem, TM Net need 7 days. Wow! If TM Net get WiMax tender, then they will need time as much as Microsoft develop Vista just to setup the WiMax devices!

Bandwidth test from cnet.com 52kbps (nothing i can say coz it is an oversea server).

I do the bandwidth test (tm net bandwidth test), guess wat? I only get 193kbps.

Note: Only my pc is connected to internet at the time i do the bandwidth test, and no any software is using the internet connection)

Go to http://www.tm.net.my also slow, how could it possible? (I am using TM Net Streamyx 1M)

If my area can use jaring, I will sure cut my streamyx.

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On March 21, TMNet says that they welcome competition and they had a VERY STRONG initiatives in the local broadband scene.

About Kugan

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy