Saturday, January 28, 2023

Broadband services come under fire

CEOs in the country are generally unhappy with the state of Malaysian broadband services, according to a recent survey.

The majority (70% of those polled) find broadband Internet access slow. They said broadband service providers seem unable to deliver on the promised access speeds.

Service providers TM Net and Jaring promise surfing speeds of between 512Kbps and 4Mbps.

Many chief executives (64%) who took the survey, by Executives Working Together (TEC) Asia and the Malaysian Institute of Economic Research (MIER), also said the service providers are generally inefficient.

Others (56%) also complained that there is inadequate broadband coverage. They said coverage is spotty in areas that are about 1.5km away from service centres.

A small number (35%) believe that there is a need for a better-defined government policy on broadband services.

Continue here, The Star

Recently, Redesign Malaysia and Advertlets recently launched the Malaysia Deserves Better Broadband! campaign. Support them here.

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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