Fomca calls for drastic action against SMS spoofing on POSTPAID CUSTOMER

Did you read the title of this article?

Read carefully..

The Federation of Malaysian Consumers Associations (Fomca) wants the Government to take stronger steps in dealing with SMS-spoofing, reported by Steven Patrick,The Star.

SMS Spoofing means generating fake requests for Short Message Services. In simple worlds, a mobile phone user is charged for a service he/she did not request such as ringtone downloads and more.

The MCMC plans to solve these scam by doing this.

In the Star article:

It is not a question of one or two consumers being billed an extra few ringgit per month,” said Fomca director Darshan Singh at a press conference today.(So, its NOT A QUESTION in cheating few dollars from the one or two consumers?When it will be a question?)

There are 20 million cellphone users, 80% of which are postpaid service subscribers,” he said. “If every one of those 16 million consumers is billed just RM3 a month, that comes up to RM48mil.” (Based on the MCMC figures as picture below, more than 80% mobile phone subscribers are PREPAID users. As a Directors at FOMCA and knowing things about SMS Spoofing, facts like these should not go wrong. I do hope Steven Patrick as the writer of the article could get things right or please remove the statement.)


Issuing bills does not solve SMS Spoofing!!!! Maxis was badly affected by SMS Spoofing and has taken action by implementing antispam and antispoofing solution that cost them close to 3.5 million.

Other telcos are yet to follow.

MCMC should take strict action on Content Provider that practice SMS spoofing and impose very high fine on Telcos for the failure to protect consumers due to their non-perfect system.

Repeating offense by a Content Provider should be banned from the business or must be taken to court.

Read The Star article here by Steven Patrick.

About Kugan

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

Check Also


Free 1GB Internet during Lockdown, Telcos Invest up to RM1 Billion

Customers of Celcom, Maxis, Digi and U Mobile will enjoy 1GB of free Internet daily starting today until 14 April 2020. RM1 Billion investment during MCO.


COVID-19 : The Internet is Under Pressure with Over a Billion People Under Lockdown

Social distancing and with more people working from home to avoid the coronavirus (COVID-19), will the Internet break? The short answer is probably not.


Free access to 21 Channels on Astro Go Mobile App for All Malaysians

Astro is giving free access to selected channels on the Astro GO mobile app for all Malaysians during the Movement Control Order (MCO) period.