Thursday, February 2, 2023

One TM 1 Number

TM has launched 1 Number, where you could use only 1 Number to stay in touch with any of your mobile or fixed line number, anywhere, anytime.

With 1 number, users will be given a 1700-80-xxxx and will be connected to their TM Homeline/Businessline, or their Celcom number.

(Click image for larger view)

It works the other way round. You will be giving your 1700-80-xxxx number to your friends/family and all your calls(to 1700-80-xxxx) will be routed to any of your current numbers(up to 4 TM/Celcom numbers and 1 fax number).

Features of 1 Number:

Call Routing

  • All incoming calls can be routed to a maximum of 5 numbers.

Call Routing Destination (real-time)

  • All calls will be routed to numbers that can be changed at any time.

Call Screening

  • You can screen and block up to 10 numbers that you may want to bar.

Voice Mail Service

  • All incoming calls are auto-routed to your Voice Mail if not answered – up to 10 messages can be stored.

Do Not Disturb

  • This service routes all your incoming calls directly to your Voice Mail.

Ring Back Tone (RBT)

  • This feature allows you to choose creative ring tones in place of a basic ring tone.


  • SMS will be sent to your first destination number that supports SMS capability.


  • Set your fax destination number and you are ready to receive faxes.

Managing your 1 NUMBER Service via Interactive Voice Response (IVR) @ 1-700-800800

  • The IVR Access enables you to change 1 NUMBER service settings, Ring Back Tone, Voice Mail settings and retrieval.

Managing your 1 NUMBER Service via WEB @

  • WEB access will let you change 1 NUMBER settings and Ring Back Tone.

The service cost RM9.90 per month although I am not sure whether customers are charged per minute when the call is routed from the 1700-80-xxx towards the customers number.

Also, there is a one year minimum subscription. Read their FAQ……

How nice if the service works the other way round? Hmn that will be better !!!……

More info: 1 Number by TM

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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