Friday, October 7, 2022

Experience on U Mobile Prepaid

I am currently trying out the U Mobile Prepaid plan and I have to say that the 1 second billing do make a big difference especially when you are making a few seconds call.

I also find their customer service friendly. I dropped the call while waiting for the U Mobile customer service representative to pick up, about 3 minutes later someone from customer service called me back. This is world class customer service although I doubt things won’t be the same when they start gaining more customers.

U Mobile is offering 20% more airtime when you top up. Also for every RM10 used, you get 10 free SMS. As for MNP, U Mobile will give you a free starter with RM10 credit preloaded if your porting process fails. Read more here.

You can also use U Mobile on 2G phones since U Mobile has domestic roaming agreement with Celcom. I have not experienced any problems using U Mobile on a 2G phone(Celcom) and the only downside is you can’t use GPRS or 3G on Celcom network.

Note that the prepaid starter pack is free with a RM10 top up and you must use the top up within 7 days, if not, you will loose the number.

Check out the U Mobile prepaid rates here.

Last Friday, U Mobile has just launched free calls and 1 sen per SMS within their network.-Full report

It only crossed the 100,000 subscribers mark last July and now it is offering free calls within the network. I wonder how this is going to effect their ARPU.

Anyway, I better start enjoying my free calls now before it is too late.

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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