For those of you using Maxis Broadband, you may contact them via Twitter if you face problem with your Internet service or when you are not satisfied with their offerings.
Note that response time may take one day and you may be asked to file up a form here. The Maxis Broadband team will not put any effort in calling you up or contact you via alternative ways(other than Twitter) if you don’t fill up the form because they are not interested with your Internet problem.
So far most of their tweets are related to filling up a form and marketing messages. They did not announce the network issues that broadband users faced last week.