Monday, May 29, 2023

SMS system to reduce queues

The Health Ministry is introducing an SMS-based system to notify patients of their appointments to reduce queues at hospitals.

Health Minister Datuk Seri Liow Tiong Lai said the pilot project had been implemented at the Mamodiah Outpatient Clinic here.

The queue management and appointment reminder would also send out an SMS when there are five patients before their turn.

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Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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