Tuesday, May 30, 2023

Experience on TM’s HSBB

First of all, I would like to thank TM for inviting me to the HSBB briefing late last month. Tested over a 20Mbps connection that was deployed at Menara Mutiara Bangsar, I was able to get a maximum speed of 15Mbps via WiFi.

Basically when you are subscribed to HSBB, you will be given:


  • BTU- Broadband Termination Unit
  • RG- Residential Gateway
  • IPTV Set-top Box
  • DECT Phone

    You can still use Streamyx if you are subscribed to HSBB as HSBB is deployed over a separate infrastructure. However those living in high rise building such as condominium/apartment will have to decide between HSBB or Streamyx. TM said that HSBB can only be deployed to the base of the building(ground) and it will require copper lines to reach up to the top of the building.

    TM plans to charge a flat rate of 5sen/min for calls to any TM fixed line numbers and a flat rate of 15sen/min to other operators. New PSTN numbers will be issued for HSBB users.

    There are over 32 channels for IPTV(some in HD) which should be available in April 2010 for business customers. Below are some of the channels:

  • RTM1
  • RTM2
  • DWTV
  • Channel News Asia
  • BBC Knowledge
  • BBC Lifestyle
  • CBeebies
  • Fashion TV SD
  • Fashion TV HD


  • Malay Videos: 12-18
  • Chinese Videos: 10-15
  • English Videos: 8-12
  • Hindi: 6-10

    The IPTV channels are streamed over a dedicated Internet connection. Example, you may subscribed to a 20Mbps connection, but IPTV will have a separate connection which will be dedicated.

    Here’s my about 30 minutes experience on HSBB:

    15Mbps download speed from two local web servers- One hosted in AIMS & another one in Netmyne, KL. Click screenshot below for larger view:


    Triple Play(Youtube, FTP download):

    Triple-Play1 Triple-Play2 Triple-Play3

    TM has set up this email address for any enquiries on HSBB(please do not abuse)-  [email protected] There is also a customer service centre set up specially for current HSBB trial users. Those who has signed up for the HSBB trial will get to enjoy the free service till the end of June 2010.

    As you already know, Time’s HSBB starts at RM149/month for a 2Mbps connection. I have heard that TM will offer something similar but don’t expect pricing to be below RM100/month.

    Now it is only about time before TM reveal the full offerings of HSBB on the 24 March 2010 which will be initially available at Shah Alam, Subang Jaya, Taman Tun Dr Ismail and Bangsar.

  • Kugan
    Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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