Monday, May 29, 2023

Statement from TM on UniFi data volume cap

Looks like TM will be implementing the monthly data cap, in the future, read full statement from TM after the jump.

Telekom Malaysia Berhad (TM) would like to clarify that the monthly data volume cap for its consumer UniFi packages will not be implemented immediately.

This applies to all Unifi packages offered to consumers – VIP5, VIP10 and VIP20.

In the mean time, TM will monitor traffic and usage patterns to determine and develop an appropriate approach in ensuring that all UniFi subscribers have a positive experience online.

TM reserves the right to implement a Fair Usage Policy (FUP) as we want to ensure that our subscribers are not seriously impacted by unfair use of the service by a few.

FUP is a standard industry practice implemented by fixed line, wireless and cellular data service providers the world over.

The FUP will allow TM to mitigate the potential effects of unfair usage on the majority of UniFi subscribers and ensure a superior quality of service for all.

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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