Buyers have been urged to carry out research first before buying smartphones to avoid being cheated by unscrupulous dealers.
Fomca secretary-general Muhammad Sha’ani Abdullah said there was a rise in the number of complaints by smartphones buyers who were cheated recently.
“We have received more than 200 complaints this year alone related to smartphone purchases,” he said in a telephone interview yesterday.
He said unscrupulous traders would mislead customers into believing that certain mobile phone models had the same features as others, adding: “Many mobile phones look like smartphones these days. Those who are less tech-savvy might not be able to tell the difference.”