Friday, June 2, 2023

Analysts: Consumers unlikely to say YES!

“Malaysians generally adopt the wait-and-see approach, so I doubt we will see many people jumping on the bandwagon,” said an analyst from a local bank-backed research house.

“But then again, subscribing to voice and data services is not like buying a property. Property is long-term, but for these services, if I am not satisfied with your services or the speed, I can always stop after a year when my contract expires, or when my prepaid credit is used up,” an analyst from a foreign house added.

“This is my personal experience when I signed up for a mobile broadband service. For the first three months, speed was good. The following six months, speed slowed down, but tolerable. Now, the speed is horrible. These are common experiences faced by consumers,” said another analyst.

“In terms of devices, there are three main concerns. Firstly is the availability as there are not many WiMAX-powered mobile devices in the market and that means not many choices available for consumers.

“Second concern is the consumer behaviour. Will consumers carry another device or will they switch their smartphones into these devices? The third concern is the pricing for these devices,” the analyst added.

Full article can be found on Business Times.

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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