UPDATE 1: YTL YES today allowed customers to view their usage summary, although I’m not sure how frequent this usage summary is updated(supposedly it has to be by per-minute update).
I’ve been informed that a monthly itemised bill will be issued to all subscribers on January 19, 2011.
There’s still no billing for YTL’s fastest YES4G network(in their own definition), more than 1-month after launched(it will be 2-months in 9 days).
As a YES customer, I have lot’s of questions in mind right now and the most important one is this- What exactly am I paying for?
And since YES is a pay-per-use service, which means every single data that I sent and received from my PC is charged, I’m unable to check and monitor my usage except that I can see that my credit is being deducted the more I use the service. Why can’t I just view my data usage?
Yes4G Speed- Most people are measuring speed using speedtest.net which I don’t find it accurate. Speedtest.net measures the upload/download speed using a single file, not suitable to test the world’s first 4G network like YES.
YTL’s YES is a fully converged 4G network(data+voice & soon “hybrid” TV) and the right way to measure its speed is to maximize the upload & download bandwidth, make a voice call along it.(*I need to make a separate post on this)
Why would the Deputy Prime Minister of Malaysia launch a “world class service” like this?
We deserve a better service and that will only happen when we(all of us), demand for it together. If not then we are wasting our time/money and everything else for a first class infrastructure with third world service.