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[Insider] TM to deal with heavy Down-loaders on UniFi

In a series of internal meetings that was held during the past few months, Telekom Malaysia has decided to deal with heavy users on its high speed broadband network-UniFi.

Below are some of the highest download used by certain customers in the TM network:

  • VIP 10 – 3TB a month
  • VIP 20 – 6TB a month
  • Streamyx 4Mbps – 1.2TB a month

TM plans to implement a certain policy in its UniFi network that will only affect current heavy users. Some of the traffic management TM is looking at is called Contention Ratio(CR) and Volume Based(VB).

There are about 50,000 UniFi customers and only about 500 users are hogging the network while TM hasn’t implemented their Fair Usage Policy yet (Note: VIP20 package has a 120GB monthly data cap).

With the new policy which is expected to be implemented in May 2011, TM will have speed limit over a period of 1-2 hours for users who are heavily downloading in the network. Hopefully TM will inform or warn these heavy users(via email or phone) before restricting their speeds.

Malaysian Wireless is glad that TM is implementing these policies so that every customers will be getting the speed they are paying for.

P.s: Also do participate in the LowYat Forum here about the UniFi traffic management policies.

About Kugan

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy