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TM awarded Service Provider of the Year

The top Internet service provider in the country, Telekom Malaysia Berhad (TM) has been awarded the Service Provider of the Year at 2012 Frost & Sullivan Malaysia Excellence Awards.

[Dato’ Sri Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM (right) accepting the Service Provider of the Year award from YB Dato’ Jacob Dungau Sagan, Deputy Minister of International Trade and Industry (left) at the recent 2012Frost & Sullivan Malaysia Excellence Awards.]

In addition to that, TM also won 3 other awards – Broadband Service Provider of the Year, Data Communications Service Provider of the Year, Managed Service Provider of the Year for its subsidiary, VADS Berhad.

Commenting on the win, Dato’ Sri Zamzamzairani said, “We are very honoured and proud to receive the highest recognition for the night. In 2006 and 2007, we also won the best of the best award, but that was before the demerger and we jointly won it with another company. This time around, we won the Service Provider of the Year award on our own, as a pure fixed line and broadband player. It shows that we have come a long way since the demerger and further proves that we are indeed Malaysia’s Broadband Champion and leading integrated ICT provider. These four awards are for each and everyone of the 27,000 warga TM who have worked so hard to make this possible!”

In addition to that, this year’s achievement was complemented with TM bringing back the Broadband Service Provider of the Year award for the 7th time, strengthening its footing in the domestic broadband market with the roll-out of its High Speed Broadband (HSBB) service, under the brand name UniFi.

Aside from taking home the Broadband Service Provider of the Year, TM has been acknowledged for the Data Communications Service Provider category for the 8th time, reflecting the Company’s outstanding performance in its business segments and for notably enhancing the industry as a whole. In addition, TM also clinched the Managed Service Provider of the Year award for the 4th time, which portrayed TM’s emphasis and attention on every segment that it serves, including Enterprises, by providing the best managed services to the market.

Held for the 8th consecutive year, the 2012 Frost & Sullivan Malaysia Excellence Awards recognises companies that have pushed the boundaries of excellence – rising above the competition and demonstrating outstanding performance in Malaysia. The award recipients were evaluated on a variety of actual market performance indicators such as revenue growth, market share, growth in market share, subscriber base  and growth in subscriber base, market leadership in new product introduction and innovation, major customer acquisitions, breadth of products and solutions as well as business/market strategy for the financial year of 2011.

About Kugan

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy