U Mobile has opened its 13th store in the country. The new UMobile service center is located at No.3, Ground Floor, Jalan Merdeka, Taman Merdeka Raya, Melaka.
Officiating the ceremony was Dr. Kaizad who was accompanied by Alex Tan, General Manager of Channel & Distribution of U Mobile; Kevin Yip, Head of Device & Branch Operations of U Mobile and Michael Mah, Head of Sales of U Mobile.
The new store is part of the company’s initiative to widen its footprint in the southern region. Services available at the store include providing prepaid starter packs and top-up vouchers, postpaid packages, payment transactions, and customer service support by U Mobile staff.
Dr. Kaizad Heerjee, Chief Executive Officer of U Mobile said, “With the new store, we are looking to provide our customers greater convenience and access to our products and services, allowing them to enjoy all the benefits of being a U Mobile subscriber. Customers have always been our utmost priority and this initiative too will allow us to hear more from our customers, understand their needs and challenges, and foster closer relationships.”
“This is also parallel to our three-pronged strategy, which is to broaden our network coverage and infrastructure, offer innovative products and services to build our brand and extend our reach through traditional and non-traditional distribution channels,” he added.
However, U Mobile has yet to have 3G coverage in Melaka according to its coverage map. U Mobile customers in Melaka will be roaming on Celcom 2G network for the time being.
U Mobile said that four units of HTC Sensation XE were given away to customers who attended the opening ceremony during the lucky draw sessions. In addition, customers who registered for a postpaid plan plus a supplementary line were awarded with a free ZTE F116 mobile phone worth RM249. The first 20 customers who subscribed to the telco’s postpaid or prepaid plans were given a limited edition Dragon-shaped thumb drive courtesy of U Mobile. Limited edition BlackBerry tumblers were also given away to the first 25 customers who downloaded the free tumbler coupon from U Mobile’s Facebook page.