Tuesday, June 6, 2023

New Maxis Centre opened at Kuala Lumpur International Airport (KLIA)

Maxis has just opened its new customer service centre at Kuala Lumpur International Airport (KLIA) today. Located at KLIA’s Departure Hall, the new centre offers a range of Maxis products and services.

[(From left) YM Raja Tan Sri Dato’ Seri Arshad Raja Tun Uda, Chairman, Maxis Berhad; YBhg Tan Sri Bashir Ahmad Abdul Majid, Managing Director, Malaysia Airports Holdings Berhad; and Mr Suren J Amarasekera, Joint Chief Operating Officer, Maxis Berhad, officially launching the new Maxis Centre in KLIA earlier today.]

The new Maxis Centre will serve KLIA’s domestic and international travelers, approximately 25,000 employees from both aeronautical and non-aeronautical industries within KLIA, tourists, as well as neighbouring townships in Sepang, Nilai and Cyberjaya.

Customers of the Maxis Centre KLIA will enjoy a variety of services such as activate IDD roaming, data services, phone settings, top up, or perform any last minute purchases or obtain value added services before their flights.

Maxis’ Chairman, YM Raja Tan Sri Arshad Raja Tun Uda said, “Maxis is extremely proud to be present at the iconic and highly strategic location of KLIA, one of Southeast Asia’s major aviation hubs. With our new Centre, we have the opportunity to serve customers from a multitude of segments, whether they are inbound or outbound travelers, their families and friends, and importantly, the huge working population of KLIA. We look forward to complementing KLIA’s vision of providing world-class services and exceeding customer expectations.

“Our Maxis KLIA Centre has been designed to cater to their needs by providing mobile services for those on the go, such as roaming packages, devices and even bill payments at the 24-hour kiosk. Through this centre, customers now have an accessible channel for integrated services that will enable them to have the peace of mind in staying connected anytime, anywhere,” added Tan Sri Arshad.

In officiating the launch, YM Raja Tan Sri Arshad was accompanied by Managing Director of Malaysia Airports Holdings Berhad, YBhg Tan Sri Bashir Ahmad Abdul Majid, and Maxis’ Joint Chief Operating Officer, Suren J Amarasekera.

“The launch of the new Maxis Centre KLIA is the culmination of hard work that has been put in by both parties, and represents a partnership in bringing world-class services to an average 35 million yearly passengers at KLIA. We are a reputable, international aviation hub in the region which offers only the best in products and services for its passengers and visitors. Similarly, as the leading integrated communications service provider in the country, Maxis has a proven track record of delivering enriching experiences to its customers at the highest levels. Our partnership, therefore, is certainly a good fit,” Tan Sri Bashir said.

Maxis has the largest distribution network in the country, with over 21,000 touch points nationwide which include 583 Maxis Exclusive Partners and Hotlink Exclusive Dealers’ outlets to serve the market.

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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