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Improved Maxis Home Wireless Internet & Wireless Broadband plans

Maxis Berhad (Maxis) today launched its new and improved Maxis Home Wireless Internet and Maxis Wireless Broadband plans.

Details of the new plans below:

[From left: Jayaraj Shanmugam, Maxis Head of Customer Service Channels, Ebru Dorman, Maxis Head of Home and Broadband and Mark Dioguardi, Maxis Chief Operating Officer]

Maxis Home Wireless Internet

Maxis Home Wireless Internet comes with allocated quota for two different time periods: 8 am to 2 am and 2 am to 8 am. The latter is provided especially for those customers who do large downloads or use bandwidth heavy applications overnight. The plans include the 3GB plan at RM59 per month, the 8GB plan at RM79 per month, the 20GB plan at RM99 per month, the 28GB plan at RM139 per month and the 48GB plan at RM169 per month. The 8GB and 28GB packages are newly introduced in order to provide more affordable higher quota plans to consumers.

MAXIS HOME WIRELESS INTERNET

Monthly Fee

RM 59

RM 79

RM 99

RM 139

(RM 129 for Maxis Postpaid customers)

RM 169

(RM 159 for Maxis Postpaid customers)

Speed

No speed limit imposed based on plan.

Up to 7.2 Mbps with currently offered modem.

Internet

Quota

Total

3 GB

8 GB

20 GB

28 GB

48 GB

8am to 2am

1.5 GB

4 GB

5 GB

7 GB

12 GB

2am to 8am

1.5 GB

4 GB

15 GB

21 GB

36 GB

Voice Calls

Free minutes to fixed and mobile numbers nationwide

100 mins

200 mins

300 mins

Subsequent charges

RM0.10/min

Contract Period

12 months

Activation Fee

RM 150

Rebate of RM10 per month for the 1st 5 months

Free Devices

 

7.2 Mbps Home WiFi Modem worth RM300
Cordless DECT phone worth RM80

(Both devices are FREE for customers to keep after contract period)

Maxis Wireless Broadband

The additional 2am to 8am internet quota is also introduced in Maxis Wireless Broadband plans as well. Maxis Wireless Broadband include the 3GB plan at RM48 per month, the 8GB plan at RM68 per month, the 20GB plan at RM88 per month, the 28GB plan at RM128 per month and the 48GB plan at RM158 per month.

MAXIS WIRELESS BROADBAND

Monthly Fee

RM 48

RM 68

RM 88

RM 128

(RM 118 for Maxis Postpaid customers)

RM 158

(RM 148 for Maxis Postpaid customers)

Speed

No speed limit imposed based on plan.

Up to 42 Mbps depending on modem and network capability.

Average speeds of 1-10 Mbps

Internet

Quota

Total

3 GB

8 GB

20 GB

28 GB

48 GB

8am to 2am

1.5 GB

4 GB

5 GB

7 GB

12 GB

2am to 8am

1.5 GB

4 GB

15 GB

21 GB

36 GB

While the entry level package at RM48 comes with a free 7.2 Mbps USB dongle, customers who subscribe to the RM68 plan and above will get to choose either one of the following modems- 21Mbps PortaFi modem or a 21Mbps MiFi modem to connect multiple devices, or a 42Mbps USB modem.

All new Wireless Broadband plans come with free 5GB personal cloud storage service with Maxis Loker. Customers who subscribe to the RM68 plan and above will enjoy an additional free 2GB quota per month from over 2,300 Maxis WiFi Hotspots across the country. Maxis plans to increase this number to over 8,000 in early 2013. In addition, customers who sign up for the RM128 and RM158 plans will be entitled to unlimited Facebook usage.

Maxis Postpaid customers will enjoy ease of payment with a single bill, integrated with their Maxis Postpaid Mobile service, for both the Home Wireless Internet and Wireless Broadband services. Those subscribing to the 28GB and 48GB packages will get to enjoy additional RM10 discount on their monthly fee for these packages.

MalaysianWireless questioned on why the new Wireless Broadband packages have higher quota allowance between 2am-8am in the early morning when these packages are targeted especially to those on the move. In response to that, Ebru Dorman, Maxis Head of Home and Broadband said that 37% of its current Wireless Broadband users are active between 2am to 8am. However it is unclear if the remaining 63% Maxis Wireless Broadband users should upgrade to the new package as these users may require more data during the daytime.

In response to the slower 7.2Mbps capped speed on the Home Wireless Internet packages, Ebru said that the current Home Wireless modem will be upgraded to a 21Mbps modem in the future however no timeline or cost details were shared.

Both Home Wireless Internet and Wireless Broadband customers can continue to access the internet even after they have exceeded their allocated quota. However, upon finishing the allocated monthly quota, customers will not be able to access the internet at their regular speeds. To continue enjoying regular speeds, customers have the option to top-up their quota through MyAccount Portal which can be accessed on mylaunchpad.com.my. The additional quota is valid for 30 days upon purchase.

For more information or to subscribe to the new Home and Broadband plans, please visit the Maxis website.

About Kugan

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy