Tuesday, June 6, 2023

VADS Partners with AT&T, expands TelePresence service to 80 countries

VADS Berhad (VADS), the wholly owned subsidiary of Telekom Malaysia Berhad (TM), has signed an agreement with US-based AT&T, enabling VADS Managed TelePresence customers to connect to 80 countries worldwide.

[John Slamecka, Vice President of Global Wholesale and Access Management of AT&T (on screen) who is based in London interacting with the signatories in Malaysia via TelePresence session before the signing ceremony between VADS and AT&T in Kuala Lumpur]

Telepresence is the next generation video conferencing technology that allows virtual meetings to be conducted using high-definition video and audio.

With this agreement, VADS Managed TelePresence customers can now have better quality interaction and collaboration with other companies across multiple locations worldwide. The AT&T Business Exchange directly supports telepresence in more than 130 companies and organisations and over 50 additional customers through interconnection with other telepresence providers.

With thousands of telepresence managed or customer owned endpoints in 80 countries worldwide, AT&T plans to add other countries and further interconnection with other carriers in the future.

VADS Managed TelePresence Service is offered in three different ways; Private Room, Public Room and Event Based. The service rendered is inclusive of managed end-to-end high-quality service with simplified provisioning, scheduling, a 24/7 helpdesk, technical support and various types of endpoints as a bundled package.

“We are basically changing the way people communicate. People are moving from voice and text communication to video communication. There are many video communication services in the market but they may not fulfil greater business needs which include a fully immersive experience, reliability and security. With VADS TPX, we have enabled our customers to conduct business meetings with their counterparts in the region without them having to leave their respective offices,” said Ahmad Azhar Yahya.

Last year, VADS collaborated with CISCO to build the first Telepresence Exchange (VADS-TPX) in Malaysia. The VADS-TPX core infrastructure resides in VADS Data Centre and runs on a highly secure and resilient network.

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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