Monday, February 6, 2023

People will no longer pay for Voice & SMS in the future

Almost 70% of telcos in Asia Pacific believe mobile broadband users will no longer pay for voice and text services within four years. According to a recent joint Telecom Asia-Ovum survey, 26% of those polled see that happening in two years and 42% think it will take three to four years.


“We always knew the voice/messaging revenue opportunity was a time bomb – now we have an idea of the timeframe in which operators must seriously visit the future of voice and messaging revenue within their business models,” says Nicole McCormick, senior analyst at Ovum.

Increasingly, voice and messaging for postpaid users is already being offered on an unlimited basis by operators in Asia, putting the onus on operators to encourage data usage and to ensure an easy up-sell path for customers to higher tiered data plans.

This year we asked how mobile operators should position themselves against competition from OTT messaging and mobile VoIP players such as Line, Kakao Talk and Whatsapp.

[Continue Reading]– TelecomAsia

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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