Tuesday, February 7, 2023

SaveME 999- An Emergency Services App for People with Disabilities

The Ministry of Communications and Multimedia, in collaboration with Telekom Malaysia Berhad (TM) and supported by Ministry of Women, Family and Community Development today launched a new smart phone application for emergency services, aptly named “SaveME 999”.

TM-saveme999-emergency-app[YB Dato’ Sri Ahmad Shabery Cheek, Minister of Communications and Multimedia launching the SaveME999 application while YB Datuk Hjh Azizah Datuk Seri Panglima Hj. Mohd Dun, Deputy Minister of Women, Family and Community Development (far left); Dato’ Sri Dr. Halim Shafie, Chairman of TM (2nd from left); Mohamad Sazali Shaari, President of Malaysian Federation of The Deaf (MFD)(4th from left)]

The application, set to benefit People with Disabilities (PwD), specifically for individuals with hearing and speech-impairment, is the latest enhancement to the Malaysian Emergency Response Services 999 (MERS 999).

The SaveME 999 application utilises the Geographical Positioning System (GPS) in smart phones to identify the location of the user. When the application is activated, the location of the users is identified through GPS and it will be transmitted to the MERS 999 Response Centre (MERS 999 RC).

SaveME 999 can be downloaded for free of charge from the MERS 999 portal at www.999.gov.my. Upon installation of the application in the smart phone, SaveME 999 is readily available for any type of emergency situation which requires the aid from any of the five (5) emergency agencies namely Polis DiRaja Malaysia (PDRM), Jabatan Bomba dan Penyelamat Malaysia (JBPM), Kementerian Kesihatan Malaysia (KKM), Jabatan Pertahanan Awam Malaysia (JPAM) and Agensi Penguatkuasaan Maritim Malaysia (APMM).

PwD users can activate the application by simply pressing the SaveME 999 icon on the smart phone. The sender’s details such as name, telephone number, type of emergency and location of the sender will be transmitted automatically to the MERS 999 Response Centre. The emergency agencies will receive all the crucial information simultaneously to enable them to respond immediately.

The SaveME 999 application works on smart phones with the following Operating System (OS)- Android (version 2.2 and higher), iOS (version 5 and higher), Blackberry (version 6 and 7) and Windows Phone (version 7 and 8). A data plan is required in order to activate SaveME 999. There is no registration fee or monthly subscription for usage of this application. Alternatively, SaveME 999 also can be activated via a WiFi.

Users who are found to abuse the SaveME 999 service can be fined up to RM50,000 or face prison sentences of up to 1 year or both, if found guilty.

MERS 999 is an integrated emergency response system managed by TM.

Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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