Tuesday, May 30, 2023

MyTeksi offers premium limousine service via GrabCar

MyTeksi, the company known for its Taxi booking services via mobile apps, today launched a new service called GrabCar.

Grabcar-logo

Available via the existing MyTeksi app, GrabCar is a premium service that enables users to book a limousine through their smartphones.

MyTeksi-GrabCar-launch
[Left to Right: Edward (GrabCar Driver), Low Ngai Yuen (President, Kakiseni), Freda Liu (Producer & Presenter, BFM 89.9), Anthony Tan (Founder & Group CEO, MyTeksi), Nina Teng (General Manager, Grabcar) ]
GrabCar fare rates:

  • Base Fare: RM4.20 (Off-Peak hours), RM6 (Peak hours)
  • Per KM Fare: RM1.60 (Off-Peak hours), RM2.30 (Peak hours)
  • Minimum Fare: RM8

For example, a comfortable GrabCar ride in a Nissan Teana from Bangsar to KLCC will cost RM 19 (off-peak), KLCC to Mont Kiara will cost RM28 (peak hours), Bangsar Shopping Center to Midvalley will cost RM16 (peak hours).

MyTeksi said that there no specific time for the peak and off peak hours, the fare will be determined by the MyTeksi app.

How to use GrabCar:

  1. Download, instal and activate the MyTeksi app
  2. Set your location and drop off point
  3. Select GrabCar as the car type, you will see the exact fare and distance
  4. Put in extra info to help the driver locate you, and then confirm
  5. Within a minute, a driver will be assigned. His name, vehicle registration number, mobile number and the estimated time arrival will be shown.
  6. Pay the fare with cash

For people who are unable to get a Taxi during rush hours, MyTeksi said the company intends to solve the problem with GrabTaxi. However the company also said that there are no guarantees that a user will get a ride even when a GrabCar limo is nearby. MalaysianWireless was told that when a booking request takes place, a GrabCar driver will get to choose if they want to accept or reject it, similar to the “bidding system” used for budget cab in MyTeksi.

MyTeksi Founder and Group CEO Anthony Tan said, “GrabCar is essentially a complementary service provided by MyTeksi. We found that there are times throughout the day when it is almost impossible for our customers to get taxis. Unfortunately, in this region, there is a ceiling on the number of taxi permits issued. GrabCar provides more cars on the road when people really need them, especially during peak hours. The inclusion of GrabCar as part of the MyTeksi service offers our customers access to a wider network of taxis, as well as limousine fleets.”

“Safety remains our biggest priority – backed by the same safety promise as MyTeksi, we work closely with our partners to thoroughly screen drivers,” said GrabCar General Manager, Nina Teng. She added that GrabCar drivers are screened by the fleet partners and must adhere to the following:

  • Possess valid driving license, acceptable grooming standards, good command of local languages (English is a must).
  • Pass CTOS and background checks
  • Pass JPJ and PDRM summon check
  • Pass a Heath check.

At the moment, the GrabCar coverage areas are limited to Mont Kiara, Bangsar and the Golden Triangle. However, the company said that it will be expanding to other areas within the next few weeks based on passenger demands.

GrabCar is only available from 6am to 2am and it has partnered with MayFlower for the limousines. Moving forward, the company intends to offer cashless payment and partner with other limousine operators to extend its fleet.

Kugan
Kugan is the co-founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy

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