Home Mobile Network Operators DiGi DiGi reports 11.3 million subscribers as of Q3 2014

DiGi reports 11.3 million subscribers as of Q3 2014

DiGi Telecommunications Sdn Bhd (DiGi) reports that it currently has more than 11.3 million subscribers as of Quarter 3, 2014. Out of these numbers, there are 9,647 prepaid subscribers and 1,698 postpaid subscribers in the DiGi network.


In Quarter 3, DiGi added 440,000 new prepaid subscribers and 2,000 postpaid users. ARPU for postpaid is at RM82 while prepaid is RM41.

For the quarter ended 30 September, DiGi’s mobile internet customers surged to 6 million, up from 4.3 million mobile Internet users in Q2, 2014. DiGi said that it has revised its mobile internet users to include customers with internet usage of at least 150Kb for the last three months (including broadband customers).

Smartphone penetration on its network is currently 47% (Q3 2013: 34%). DiGi sold some 453,000 devices in Q3 compared 328,000 in Q2, 2014.

Lars Norling, Chief Executive Officer of DiGi said that the company leveraged on its stronger network capabilities and wider coverage to reach out to more customers and drive greater consumption of internet. “We continued to expand our 3G coverage to 84% of populated areas during the quarter, and increased the number of LTE sites to bring quality internet connectivity to more users in more areas across the country. Our persistent quality focus has resulted in a more consistent internet experience and this further encouraged data traffic growth by 90% compared to the same period last year.

“Growth during the quarter was also driven by higher subscription of a wide variety of affordable smartphones and service bundles across all customer groups. Initiatives to lower barrier of entry with targeted smartphones bundles including flexible bite-sized internet plans helped drive stronger internet adoption. We also actively introduced trial promotions to encourage new customers to experience our brand new network. Our ability to push for higher smartphone and mobile internet adoption particularly for prepaid services helped lift incremental data demand, in addition to paving the way for increased service revenue in the coming months,” explained Norling.

During the quarter, DiGi said that it successfully completed the migration of both postpaid and prepaid customers onto a modernised billing platform. Norling added, “This important milestone will give us the edge to deliver more flexible and innovative products and services, have better customer insights with real time intelligence, support dynamic charging functionalities, and improve lead time to support go-to-market launches.”

For the quarter under review, DiGi’s revenue grew by 3.3% year-on-year to RM1,756 million as a result of continued growth on internet revenue, which improved 40.3% compared to the same quarter last year.

Earnings before interest, tax, depreciation and amortization (EBITDA) stood at RM789 million at a margin of 45%, while profit after tax (PAT) increased 8.5% year-on-year to RM487 million aided by growth in service revenue and efficient cost structure.

For the quarter, DiGi recorded higher capital expenditure (Capex) primarily to deliver on its planned billing migration, expansion of 3G coverage to 84% and acceleration of LTE sites to support growth demand for internet services. It is on track to invest up to RM900 million Capex allocated for the year to secure competitive infrastructure capabilities, including expansion of high speed data coverage footprint to 86%.

Looking forward Norling said, “Our priority is to deliver stronger customer and quality focus. I am confident that the network and IT capabilities we have built will allow us to bring better internet experience and improved product and service innovations to our customers across the country. We will also continue to accelerate adoption and usage of the internet by making relevant and affordable device and digital service offerings easily accessible to more people, in line with our mission of enabling Internet For All.”

DiGi announced that it will pay a third interim tax exempt dividend of 6.2 sen per ordinary share, equivalent to RM482 million or 99.0% payout ratio compared to the same quarter last year, payable to shareholders on 5 December 2014.

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