redONE Network Sdn Bhd, a Mobile Virtual Network Operator (MVNO), was named MVNO Service Provider of the Year at the 2015 Frost & Sullivan Malaysia Excellence Awards held in Kuala Lumpur last night.
The annual Frost & Sullivan awards recognise companies that rise above the competition through their outstanding achievements and superior performance. The award marks a second consecutive win for redONE.
The selection of redONE as the MVNO Service Provider of the Year was based on a number of parameters including subscriber and revenue growth, market share, ARPU (average revenue per user), and for its unique marketing and channel strategy.
Farid Yunus, Chief Executive Officer of redONE said “We are extremely pleased to win this award for the 2nd year in a row. This award is dedicated to our 200 plus employees, 3,000 plus agents, and 600,000 plus customers, all of whom have shown their trust and belief in redONE,” he said.
“We are also grateful to our network service provider, Celcom Axiata, for providing us with the widest and best network in the country. With their continued support, we expect to pass the 1 million subscriber mark by October this year.” he added.
Frost & Sullivan’s industry analyst commented, “redONE is the only MVNO in country that offers postpaid plans and brings the lowest postpaid commitment plan in Malaysia. The award recipient’s performance stood out on all key business metrics and was one of the fastest growing players in the category. The company added approximately 370,000 subscribers in 2014, a threefold increase on the previous year, and grew its revenues by more than 450%.”
Frost & Sullivan’s Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research in order to identify best practices.