Celcom Axiata Berhad launched its new postpaid plan today, FIRST Platinum, the latest addition to its FIRST plans family. The new postpaid plan “caters to the premium segment of customers with higher appetite for internet usage”.
As reported by MalaysianWireless last Thursday, Celcom FIRST Platinum comes with 18GB data quota, unlimited calls and SMS to all networks, as well as up to 9GB carry-forward unused internet, for RM150 monthly.
The premium plan comes with a host of privileges such as allowing customers to choose their preferred phone number, and a Priority Customer Service line that is dedicated to Celcom FIRST Platinum.
Celcom FIRST Platinum subscribers will enjoy a 12-month full access to iflix subscription, unlimited secure messaging via Zipit Chat and unlimited Yonder Music.
For International roaming, customers of FIRST Platinum may subscribe to Wonderoam 1-Day Internet RM38 and Wonderoam 1-Week Internet RM138. And for a limited time only, the first 1,000 new subscribers are given a one-time exclusive access to Malaysia Airlines Golden Lounge in KLIA, when flying domestic or international.
The new plan is also available for Celcom’s corporate customers with FIRST Platinum for Business.
Apart from Celcom FIRST Platinum, the Telco also announced its new Celcom Home Broadband service. The new fixed fibre broadband service offers up to 10Mbps Internet speed with unlimited quota and costs RM145 a month. A 50% exclusive discount is offered to Celcom FIRST Platinum and FIRST Gold customers where they will only be billed RM72.50/month for the first six month of subscription. Celcom said the service is currently only available within Klang Valley and it is working towards offering faster speed plans.
Celcom Home Broadband:
- 50% discount for FiRST Platinum and Gold for 6 months
- 10Mbps Unlimited Internet
- 8sen/min for voice calls
- Free modem (for a limited time, after that RM10/month)
- 24 months contract
- Open to all eligible customers
In conjunction with the launch, Celcom has organised a new contest where six Perodua Axia are up for grab on every 14 days together with three daily prizes to welcome on board new customers who sign on to FiRST Gold and Platinum plans. More details on the Celcom website.
According to Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad, “Celcom is ecstatic to be offering FIRST™ Platinum, a plan that is catered to the ever changing digital needs of Malaysians. The wonderful delights and privileges added in also separate the exclusivity of this plan compared to the rest in the market.
“Priority customer service, exclusivity, and convenience are combined in one simplified rate, which fulfil our desire to elevate customer experience to another level This is how committed we are when it comes to fulfilling our customers demand for the best and to be abreast with digital trend of today,” he added.
Meanwhile, Zalman Aefendy Zainal Abidin, Chief of Sales and Marketing Officer of Celcom Axiata Berhad indicated increasing customers’ demand for a bigger and better mobile internet as well as an exceptional consumer experience had enthused Celcom to introduce the new plan.
“Either for work or play, customers are constantly thirsty for data plan that allows them to do so much more. Therefore Celcom brings this significant rich internet experience to customers with distinctive privileges, powered by Celcom’s ultrafast 4G LTE network.
“Besides, the new plan offers more option to a different segments of customers; where FiRST™ Blue and FiRST™ Gold cater for entry-level and middle range for unparalleled Internet, calls and SMS plans, and FiRST™ Platinum comes in to serve a more premium segment with a rich internet experience,” said Zalman.
