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Maxis lost 415k subscribers in 1Q16, even lower mobile Internet subscribers

Maxis Berhad reported its Quarter One 2016 (1Q16) financial results last week. The Telco has a total subscribers of 12.3 million (12,310) including 11.2 million (11,164) revenue generating subscribers. Maxis lost 415k mobile subscribers in the quarter.

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There are at 8.2 million (8,196) prepaid revenue generating subscribers in Q1 2016 compared to 8.5 million (8,520) in Q4 2015. The mobile operator lost 324k revenue generating prepaid subscribers.

Maxis also lost 69k revenue generating postpaid subscribers, currently at 2.7 million (2,696) as of Q1 2016. The Telco claims that there are 962k MaxisONE plan subscriptions with an ARPU of RM150/month.

ARPU remain unchanged for revenue generating subscribers, RM102 for postpaid and RM39 for prepaid.

About 67% of prepaid and 77% postpaid subscriptions are smartphone users. There are 3.26 million 4G LTE devices in the network.

Mobile Internet users also continues to drop from 9 million in Q3 2015 to 8.5 million in Quarter 1 2016. About 71% of Maxis subscribers are mobile Internet users. On average in Q1 2016, postpaid subscribers used 1.93GB Internet data in a month while it was 1.55GB for prepaid users.

There are 272k revenue generating wireless broadband subscribers in Q1 2016 compared to 294k subscribers in Q4 2015.

Home Connection (Fibre) was the only service with more subscribers, currently at 126k versus 118k in Q4 2015.

As for mobile coverage, Maxis said that its 4G LTE coverage is now at 74%, measured at the signal quality of -98dBm. It said that the new network is now available in 36 key town/cities in East Malaysia.

Maxis Q1 2016 vs Q4 2015:

  • Service revenue marginally lower at RM2,126 million compared to RM2,160 million
  • Normalised EBITDA excluding unrealised forex impact, grew to RM1,156 million from RM1,121 million
  • Normalised PAT grew 1.5% to RM484 million from RM477 million

Morten Lundal, Chief Executive Officer, Maxis Berhad said: “This quarter, we recorded similar revenue and profit levels compared to last year in a turbulent market context with a lot of promotional activities. We are particularly happy with the progress of our MaxisONE family, which is nearing one million customers. We are also proud of our expanding and industry leading LTE network which has reached over 74% of the country, driven by the significant increase of more than 100% in 4G device penetration in our customer base. We are also progressing well in our transformation towards an all-digital environment, in particular welcoming a high increase in customers using our apps as their primary channel for interaction,”

About Kugan

Kugan is the founder of MalaysianWireless. He has been observing the mobile industry since 2003. Connect with him on Twitter: @scamboy