Grab, the Singapore-based ride-hailing app that has become one of southeast Asia’s most successful start-ups, is now making available its GrabCar service in two more cities of Malaysia: Malacca and Kota Kinabalu (Sabah).
The company said that GrabCar’s launch in Malacca and Kota Kinabalu will not only be a likeable transport option for tourist and cost conscious passengers, but it will also be a viable source of income for those who want to be a GrabCar driver in these areas.
“Grab is already present in these cities when we introduced our MyTeksi service, therefore GrabCar is meant to complement current taxi service by offering an alternative transportation option that is convenient and affordable in these highly populated tourist locations where transport, traffic and parking are often an issue,” said Jaygan Fu, Country Head of Grab Malaysia.
“Both GrabCar and MyTeksi drivers are required to go through stringent background checks, have access to 24-7 customer service and PDRM button in the driver’s app in the event of emergency, passengers can share their ride with their friends and family so they can keep track of their whereabouts and also both drivers and passengers are covered by an insurance policy,” elaborated Fu.
In addition to this, GrabCar operates based on a fixed-fare and passengers can choose to pay either via cash or credit/debit card. “This means regardless of traffic conditions, passengers will know their fares up-front and have the convenience and flexibility of a dual payment option,” said Fu.
In conjunction with the Merdeka celebration, GrabCar users in Klang Valley, Penang, Johor Bahru and now Malacca and Kota Kinabalu will be able to enjoy RM5 off for 9 GrabCar (Economy) rides when they pay for their ride via credit/debit card. The promotion is from August 25 till 31, 2016. More details on the Grab website.