Telekom Malaysia Berhad (TM) today officially launched webe. The largest fixed-line operator in Malaysia said that webe is TM Group’s “Mobility Centre of Excellence”, with a “mission to redefine mobility”.
For webe, mobility is defined as more than just the service plans; it is entirely the customers’ experience that matters. The service aims to ‘set consumers free’ through unlimited domestic calls, SMS, and data without contracts to emphasise on simplicity and enriching customer experience.
On June 30, the Telco unveiled its mobile service plan targeted to existing TM and P1 subscribers. The webe 4G LTE postpaid plan is priced at RM79/month (terms & conditions) and comes with unlimited Internet data (on phone only), unlimited calls and SMS. The service is currently available to invited subscribers.
For tethering via the webe mobile plan (using Wifi Hotspot/webe Internet on computer), the Telco chargers an additional RM6 for 2 hours, excluding GST. It said that it encourages users to sign up for additional webe lines at discounted prices.
The Telco did not comment on questions related to the deployment of its 2.6Ghz network and its current network population coverage for the 850Mhz network.
For the rest of the Malaysia, the current webe 4G LTE plan is priced at RM199/month (excluding GST), however at this point, the service is not open to the public. Malaysians who are interested to sign up for the webe 4G LTE service may register their interest on the webe website[link]. webe said its mobile plan will be available to the public starting Q4 2016.
“We call ourselves as a digital mobility services provider because we believe mobility means so much more than just data packages, speeds and coverage area. We feel that it is really limiting when you try to define mobility by the network you have – because it’s so much more than that. This is the beginning of data liberation. In this day and age where we are heavy users and consumers of mobility services, the worries of data caps and quota are unnecessary baggage. The internet is a powerful and useful daily tool that we want the community to be able to enjoy and use freely with peace of mind,” elaborated Azizi A Hadi, Chief Executive Officer, webe.
“This is why we have one simple plan. As low as just RM79 for all the data, calls and SMSes you’ll need. We’ve started rolling this out to loyal webe (previously P1) and TM customers, but let me assure you that this is only the starting point. Our vision for mobility is anchored on the customer experience. We don’t want our customers to be thinking “when will I run out of quota?” but rather to enjoy as much data as they need and find new ways of using data,” he concluded.
