Industry

With the new Mandatory Standards on Customer Service by MCMC, complaints can only be "closed" after getting consent from consumers.

For the first half of 2021, MCMC recorded a total of 120,835 complaints related to mobile and fixed networks in Malaysia.

MCMC issued 64 compounds worth RM3.2 million in the second quarter of 2021 to Maxis, Digi, U Mobile and XOX for non-compliance.

MCMC - Major Telcos in Malaysia have disagreed on the proposed new Mandatory Standards for the Quality of Wireless Broadband Service.

This is the second time the Minister has directly awarded the same blocks of the 900Mhz spectrum to Altel Communications.

MCMC is disappointed with Faceboook, Twitter and Telegram, for not acting swiftly on reports made against fake accounts.

The Communications and Multimedia Minister Dato’ Saifuddin Abdullah tested positive for the COVID-19 virus, according to his Ministry.

The cost of permit for deploying a Telco tower in Malaysia could go as high as over RM100k, over a 6 year period, according to MCMC.

MCMC JENDELA report reveals that Celcom Axiata has the highest number of network complaints from consumers, for the past 6 months.

Communications and Multimedia Minister Dato' Saifuddin Abdullah said he is satisfied with the current developments of 4G in Malaysia.