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MCMC Chairman and COO have resigned, two more to quit – Minister

Tan Sri Halim Shafie has tendered his resignation as chairman of the Malaysian Communications and Multimedia Commission (MCMC).

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IDC supports Right to Internet Access by the New Malaysian Government

IDC believes that the recent proposal to include the right to internet access in the Federal Constitution will create a positive impact in Malaysia.

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CFM offer Tips for Consumers Facing Mobile Network Issues during Raya

cfm broadband

Communications and Multimedia Consumer Forum of Malaysia (CFM) shares some tips for those facing mobile network congestion issues on their mobile phones.

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MyIX elects new Committee Members for the Year 2018-2020

Malaysia Internet Exchange - also known as MyIX, held its 10th Annual General Meeting on 15th March, 2018 at The Majestic Hotel, Kuala Lumpur. The AGM resulting in the following line up of the new Committee Members for the Year 2018 – 2020 term.

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Complaints on Telcos Dropped in 2017, CFM received only 4,746 Cases

complaints

Communications and Multimedia Consumer Forum of Malaysia (CFM) received 4,746 complaints related to communications and multimedia services from all over Malaysia in 2017. Among the top five categories reported by consumers to CFM in 2017 and 2016, Billing and Charging remains as the highest complaints category.

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More than 85.7 per cent Households in Malaysia have access to Internet

malaysia internet

Households having access to the Internet have increased by 15.6 percentage points to 85.7 per cent in 2017 as compared to 70.1 per cent in 2015.

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About 1.6 million unverified Prepaid lines may be terminated next year

It is learnt that about 1.6 million prepaid users whose particulars are suspect may have their lines terminated by early next year if they do not come forward to verify their information.

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Tips to avoid scams via Mobile Phone – CFM

mcmc

CFM urges consumers to be more cautious when receiving suspicious calls and to be always aware of the scam techniques used by the syndicates.

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Telco Data Leak leads to MCMC’s Public Cellular Blocking Service – Mkini

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Personal data stolen from telecommunications companies (Telcos) may have been destined for the MCMC public cellular blocking service.

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New Prepaid Registration Guidelines starting 2018 – CFM

A new Guidelines on Registration of Prepaid Public Cellular Services was issued by the Malaysian Communications and Multimedia Commission (MCMC) recently.

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Highest Complaints on Telekom Malaysia- CFM 2016 Annual Report

CFM 2016 Annual Report: complaints on Telekom Malaysia (TM) was the highest at 23.6%, followed by Celcom Axiata (18.77%), Maxis (15.85%).

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GfK: Malaysian Consumers bought MYR 6.8 billion worth of Smartphones in 2016-2017

GfK reported that consumers bought around MYR 6.8 billion worth of smartphones in 2016, with the biggest spike in sales contributed by mid-range models.

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CFM resolves 99% complaints in 2016, including Poor Telco services

cfm broadband

Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded 7,556 valid complaints and 2,385 general enquiries received in the 2016.

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More than 8.8 million smartphones shipped in Malaysia, in 2016 – IDC

Malaysia recorded approximately 8.8 million smartphones shipped in 2016 according to the latest IDC Quarterly Mobile Phone Tracker.

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MCMC: Malaysia Broadband & Cellular Subscriptions Dropped as of 3Q16

MCMC: Malaysia's Household Broadband Penetration, Fixed Broadband subscriptions, Mobile Broadband subscriptions and Cellular Subscribers have dropped.

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