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Submit complaints about Service Providers via CFM’s MY Mobile Rights app

Malaysian Consumers can now submit complaints regarding their service provider via the CFM MY Mobile Rights application available for Android and iOS.

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False Registration of Prepaid SIM cards on the rise – CFM

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CFM said false registration of prepaid SIM cards is on the rise. In 2015, CFM received 89 such complaints, an alarming increase of 187.1%.

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CFM received 7,326 Telco complaints in 2015, 97% resolved

Consumer Forum of Malaysia (CFM) received a total of 7,326 complaints was received from January 2015 to December 2015 from all over Malaysia.

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Prepaid GST rebates starting 2016, Prepaid Reload pricing back to normal

Prepaid GST rebates will be given to Malaysians starting 2016, prepaid reload pricing to be sold at normal price.

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CFM: Mobile communication tips during flood in Malaysia

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The Communications and Multimedia Consumer Forum of Malaysia (CFM) is sharing some tips for mobile users on how to face the flood situation.

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Poor Service & Coverage among top complaints as of September 2015 -Consumer Forum Malaysia (CFM)

The Communications and Multimedia Consumer Forum of Malaysia (CFM) revealed that it received a total of 5,233 complaints from consumers ...

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