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CFM to improve complaints management on Service Providers

CFM has received some 4,748 complaints in 2016, plans to improve complaints management and resolution performance.

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Celcom, Digi, Maxis & U Mobile gets letter of offer for 900Mhz/1800Mhz spectrum pricing

mcmc

MCMC has sent letter of offers to Celcom Axiata, Digi and Maxis for the spectrum relocation of the 900Mhz and 1800Mhz band.

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MCMC issues compounds totaling RM660k to Malaysia Service Providers

mcmc

Malaysian Communications and Multimedia Commission (MCMC) has issued compounds totaling RM660,000 against Celcom, Maxis, Digi and others.

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Malaysia Government blocked 12,449 phone lines so far this year

Malaysia Government blocked a total of 12,449 phone lines so far this year. These phone numbers were found to be advertising online gambling service.

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Submit complaints about Service Providers via CFM’s MY Mobile Rights app

Malaysian Consumers can now submit complaints regarding their service provider via the CFM MY Mobile Rights application available for Android and iOS.

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False Registration of Prepaid SIM cards on the rise – CFM

cfm broadband

CFM said false registration of prepaid SIM cards is on the rise. In 2015, CFM received 89 such complaints, an alarming increase of 187.1%.

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8 Service Providers get compounds totaling RM510,000 from MCMC

mcmc

8 service providers including Celcom, Digi, ABN, Altel, XOX gets a total fine (compounds) of RM510,000 from MCMC between January to March 2016.

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Intel collaborates with multiple partners on 5G

Intel Corporation announced new industry partnerships and products that lay the groundwork for faster, smarter and more efficient 5G wireless networks.

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Ovum: One SIM per person on the planet, but still too many not connected

Global mobile penetration reached 100% as of 2015, meaning that on average there is one SIM card per person on the planet, but not everyone is connected.

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CFM received 7,326 Telco complaints in 2015, 97% resolved

Consumer Forum of Malaysia (CFM) received a total of 7,326 complaints was received from January 2015 to December 2015 from all over Malaysia.

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Spectrum in the 900MHz & 1800MHz bands will be reallocated by August 2016- MCMC

tower

MCMC: Spectrum in the 900Mhz & 1800Mhz bands will be reallocated among Maxis, Celcom, Digi & U Mobile by August 2016 for full implementation by 1 July 2017.

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Telenor Research: Telco Trends for 2016

Telenor Research published the key global Telco trends identified for 2016.

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New 802.11ah Wi-Fi HaLow standard released for Internet of Things (IoT) devices

The Wi-Fi Alliance has released version 802.11ah of its Wi-Fi standard, nicknamed HaLow. Wi-Fi HaLow is designed for Internet of Things (IoT).

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Prepaid GST rebates starting 2016, Prepaid Reload pricing back to normal

Prepaid GST rebates will be given to Malaysians starting 2016, prepaid reload pricing to be sold at normal price.

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MCMC: Telcos fined RM2.29 million this year for false registration of prepaid SIM cards

mcmc

MCMC has issued compounds amounting to RM2.29 million this year to Telcos for the offense of false registration of prepaid SIM cards.

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