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CFM: Mobile communication tips during flood in Malaysia

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The Communications and Multimedia Consumer Forum of Malaysia (CFM) is sharing some tips for mobile users on how to face the flood situation.

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Poor Service & Coverage among top complaints as of September 2015 -Consumer Forum Malaysia (CFM)

The Communications and Multimedia Consumer Forum of Malaysia (CFM) revealed that it received a total of 5,233 complaints from consumers as of September 2015. CFM was established and designated by the Malaysian Communications and Multimedia Commission (MCMC) in 2001. It is a platform for the industry and the consumers/public to make “coherent and constructive contributions to service improvements and policy ...

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Budget 2016: PIKOM wish list for ICT Sector

In view of the upcoming Budget 2016, which is to be tabled on the 23rd October 2015 – the National ICT Association of Malaysia (PIKOM) proposes the following recommendations to the Malaysian government for inclusion in the budgetary plans for the coming year. Budget 2015: PIKOM Wish List for ICT Sector:

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IDC: Samsung still the Smartphone & Tablet market leader in Malaysia

Samsung smartphones and Samsung made tablets are still the preferred choice of most Malaysian according to market research firm International Data Corporation (IDC). Data from the IDC Asia/Pacific Quarterly Mobile Phone and Tablet Trackers reveals that a total of 4.8 million units of smartphones and 0.9 million units of tablets were shipped in 2015H1 (first half of 2015) in Malaysia.

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KL Converge! 2015 will take place from 27-29th of August at KLCC

KL Converge! 2015 will take place from 27th to 29th of August at the Kuala Lumpur Convention Centre (KLCC) and promises to be both exciting and informative. KL Converge is organised by the Malaysian Communication and Multimedia Commission (MCMC). The annual conference and exhibition (2nd installment this year) to demonstrate the “power of converged communications in advancing digital lifestyles” for ...

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Internet of Things Connected Devices to almost triple to over 38 Billion units by 2020

New data from Juniper Research revealed that the number of IoT (Internet of Things) connected devices will number 38.5 billion in 2020, up from 13.4 billion in 2015: a rise of over 285%. The “Internet of things” (IoT) is becoming an increasingly growing topic of conversation both in the workplace and home. 

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IDC: Samsung shipped 5.5 million smartphones in 1Q15, No.1 in SEA

Samsung shipped 5.5 million smartphones in 1Q15 and has a a market share of 23% in South East Asia (SEA) according to International Data Corporation (IDC) Asia/Pacific Quarterly Mobile Phone Tracker. The total smartphone shipments in the South East Asia (SEA) region reached approximately 24 million units in the first quarter of 2015 (1Q15), posting a year-over-year (YoY) growth of ...

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Prepaid Calls/SMS/Internet pricing to increase 6% with GST in 6 months

Minister of Communications and Multimedia, Dato’ Sri Ahmad Shabery Cheek recently announced that prepaid reload pricing will soon retain its face value, for example, a RM10 reload will cost RM10 to purchase. However consumers will still need to pay for 6% Government Service Tax (GST) when prepaid services including data/Internet, voice calls, SMS are used. This means GST is applied ...

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Prepaid Reloads will continue to be sold with GST

Prepaid reloads will continue to be sold with the additional 6% Government Service Tax (GST) despite the Customs Department have said today that it could revert to pre-GST pricing starting May 2015. Since April 1st, the Telcos (Maxis, Celcom Axiata, Digi, U Mobile, Tune Talk, Altel & others) have started imposing a 6% GST on top of prepaid reloads. The Malaysian ...

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IDC: Samsung still No.1 in Malaysia, 10 million smart devices shipped in 2014

In 2014 nearly 10 million units of smart devices were shipped into Malaysia with smartphones outnumbering tablets by a ratio of nearly four to one, revealed market research firm IDC. Samsung continues to dominate the Malaysian smart device smartphone market with a 30% market share in 2014 continued by Lenovo at 17%, Asus at 9%, Oppo at 7% and Apple ...

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MCMC said Prepaid Reload subjected to GST, will assess implementation

The Malaysian Communications and Multimedia Commission (MCMC) released a media statement today to clarify on the issue of prepaid reload pricing and the 6% Goods and Services Tax (GST). “I have been briefed by the celcos on this matter. From the beginning, communications services have not been included in the list of items which are exempted or zero-rated from GST, ...

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Prepaid Reloads will be priced higher with GST, comes with free voice & SMS for the 1st 3-months

As 1st reported on the MalaysianWireless Facebook, prepaid reloads from the Telcos including Maxis, Celcom Axiata, DiGi, U Mobile, Tune Talk and the others will be priced higher with the 6% Goods and Services Tax (GST). Yesterday, the Malaysian Government have said that the prepaid reload pricing will not be increased as GST will replace the previous 6% sales and ...

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Government said Prepaid Reload pricing will be maintained but Telcos choose to add 6% GST

The Malaysian Government implemented the 6% Goods and Services Tax (GST) starting today (1st April 2015) including on all goods and services consumed in the telecommunications sector. GST is replacing both the current Sales Tax and Service Tax and is part of the government’s tax reform programme “to enhance the capability, effectiveness and transparency of the country’s tax administration and ...

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Frost & Sullivan: Celcom customers most loyal, U Mobile most recommended Telco

Market research firm, Frost & Sullivan conducted an online survey from October to November 2014, involving 1,300 respondents, randomly selected from consumer online panels, to measure customer experience in the telecommunications sector in Malaysia. Hazmi Yusof, Country Head & Senior Vice President, Asia Pacific at Frost & Sullivan said that based on the Frost & Sullivan’s Malaysia Telecommunications Services Customer ...

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PIKOM expect ICT sales to drop up to 30% with GST Implementation

The National ICT Association of Malaysia (PIKOM) shared its outlook on the country’s ICT sector with the imminent impact of the 6% Goods and Services Tax (GST) which is to be implemented on April 1st 2015. Due to the general uncertainties arising from the imposition of the 6% GST on technology products (currently zero percent under the Sales and Service ...

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