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CFM received 7,326 Telco complaints in 2015, 97% resolved

Consumer Forum of Malaysia (CFM) received a total of 7,326 complaints was received from January 2015 to December 2015 from all over Malaysia.

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Spectrum in the 900MHz & 1800MHz bands will be reallocated by August 2016- MCMC


MCMC: Spectrum in the 900Mhz & 1800Mhz bands will be reallocated among Maxis, Celcom, Digi & U Mobile by August 2016 for full implementation by 1 July 2017.

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Telenor Research: Telco Trends for 2016

Telenor Research published the key global Telco trends identified for 2016.

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New 802.11ah Wi-Fi HaLow standard released for Internet of Things (IoT) devices

The Wi-Fi Alliance has released version 802.11ah of its Wi-Fi standard, nicknamed HaLow. Wi-Fi HaLow is designed for Internet of Things (IoT).

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Prepaid GST rebates starting 2016, Prepaid Reload pricing back to normal

Prepaid GST rebates will be given to Malaysians starting 2016, prepaid reload pricing to be sold at normal price.

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MCMC: Telcos fined RM2.29 million this year for false registration of prepaid SIM cards


MCMC has issued compounds amounting to RM2.29 million this year to Telcos for the offense of false registration of prepaid SIM cards.

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CFM: Mobile communication tips during flood in Malaysia

cfm broadband

The Communications and Multimedia Consumer Forum of Malaysia (CFM) is sharing some tips for mobile users on how to face the flood situation.

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Poor Service & Coverage among top complaints as of September 2015 -Consumer Forum Malaysia (CFM)

The Communications and Multimedia Consumer Forum of Malaysia (CFM) revealed that it received a total of 5,233 complaints from consumers as of September 2015. CFM was established and designated by the Malaysian Communications and Multimedia Commission (MCMC) in 2001. It is a platform for the industry and the consumers/public to make “coherent and constructive contributions to service improvements and policy ...

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Budget 2016: PIKOM wish list for ICT Sector

In view of the upcoming Budget 2016, which is to be tabled on the 23rd October 2015 – the National ICT Association of Malaysia (PIKOM) proposes the following recommendations to the Malaysian government for inclusion in the budgetary plans for the coming year. Budget 2015: PIKOM Wish List for ICT Sector:

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IDC: Samsung still the Smartphone & Tablet market leader in Malaysia

Samsung smartphones and Samsung made tablets are still the preferred choice of most Malaysian according to market research firm International Data Corporation (IDC). Data from the IDC Asia/Pacific Quarterly Mobile Phone and Tablet Trackers reveals that a total of 4.8 million units of smartphones and 0.9 million units of tablets were shipped in 2015H1 (first half of 2015) in Malaysia.

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KL Converge! 2015 will take place from 27-29th of August at KLCC

KL Converge! 2015 will take place from 27th to 29th of August at the Kuala Lumpur Convention Centre (KLCC) and promises to be both exciting and informative. KL Converge is organised by the Malaysian Communication and Multimedia Commission (MCMC). The annual conference and exhibition (2nd installment this year) to demonstrate the “power of converged communications in advancing digital lifestyles” for ...

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Internet of Things Connected Devices to almost triple to over 38 Billion units by 2020

New data from Juniper Research revealed that the number of IoT (Internet of Things) connected devices will number 38.5 billion in 2020, up from 13.4 billion in 2015: a rise of over 285%. The “Internet of things” (IoT) is becoming an increasingly growing topic of conversation both in the workplace and home. 

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IDC: Samsung shipped 5.5 million smartphones in 1Q15, No.1 in SEA

Samsung shipped 5.5 million smartphones in 1Q15 and has a a market share of 23% in South East Asia (SEA) according to International Data Corporation (IDC) Asia/Pacific Quarterly Mobile Phone Tracker. The total smartphone shipments in the South East Asia (SEA) region reached approximately 24 million units in the first quarter of 2015 (1Q15), posting a year-over-year (YoY) growth of ...

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Prepaid Calls/SMS/Internet pricing to increase 6% with GST in 6 months

Minister of Communications and Multimedia, Dato’ Sri Ahmad Shabery Cheek recently announced that prepaid reload pricing will soon retain its face value, for example, a RM10 reload will cost RM10 to purchase. However consumers will still need to pay for 6% Government Service Tax (GST) when prepaid services including data/Internet, voice calls, SMS are used. This means GST is applied ...

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Prepaid Reloads will continue to be sold with GST

Prepaid reloads will continue to be sold with the additional 6% Government Service Tax (GST) despite the Customs Department have said today that it could revert to pre-GST pricing starting May 2015. Since April 1st, the Telcos (Maxis, Celcom Axiata, Digi, U Mobile, Tune Talk, Altel & others) have started imposing a 6% GST on top of prepaid reloads. The Malaysian ...

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