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Communications and Multimedia Consumer Forum of Malaysia (CFM) 2019 Annual Report detailing the complaints it received on the Telcos.
Read More »Network complaints on Telcos – Top of the list in 2019 – CFM
CFM says that Most Malaysians are not Happy with Internet Speeds
CFM said their findings show that most consumers are not satisfied with the quality of internet speed promised by Telcos.
Read More »CFM calls for Public Feedback on Consumer Codes that Telcos should Comply
CFM is calling for public feedback on the review of General Consumer Code of Practice for the Communications and Multimedia Industry Malaysia (GCC 2020).
Read More »Complaints on Telekom Malaysia Almost Doubled in 2018 – CFM
Complaints on Telekom Malaysia (TM) almost doubled in 2018 with 2779 reports, the highest, according to the 2018 CFM Annual Report.
Read More »The Major Problem with Consumer Forum Malaysia (CFM) – Opinion
The Major Problem with Consumer Forum Malaysia (CFM) right now is the Board of Councilors with representative from the Regulatory Team.
Read More »CFM: Improve Consumer Complaints Handling, GCC Crucial to be Reviewed
CFM said the General Consumer Code (GCC) of Practice is crucial to be reviewed for faster resolution time of complaints handling.
Read More »CFM: High Number of Complaints Recorded on TM’s High-speed Broadband (HSBB) in 2018
Communications and Multimedia Consumer Forum of Malaysia (CFM) revealed that Telekom Malaysia's HSBB service received high number of complaints in 2018.
Read More »CFM offers the Platform for Discussion between Telcos & Consumer Associations
CFM recently organised a Knowledge Sharing Session with telcos and consumer associations for information sharing and to discuss issues faced by consumers.
Read More »Highest Complaints in 2017 still on Telekom Malaysia – CFM Annual Report
Telekom Malaysia continues to "champion" the complaints from the Malaysian public with 1412 cases followed by Celcom and Maxis.- CFM Annual Report 2017
Read More »CFM offer Tips for Consumers Facing Mobile Network Issues during Raya
Communications and Multimedia Consumer Forum of Malaysia (CFM) shares some tips for those facing mobile network congestion issues on their mobile phones.
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