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Telekom Malaysia

unifi 24 hours Service Restoration Guarantee for selected Broadband Plans

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unifi fibre broadband service announced a 24-hour service restoration guarantee for customers on selected broadband plans.

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Telekom Malaysia added 208k Unifi Fibre Broadband Customers in 3Q21

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Telekom Malaysia (TM) had 2.69 million fixed broadband customers at the end of September 2021. It added 208k unifi Fibre customers in 3Q21.

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4 Things You Can Do if you are Not Happy with your 4G Mobile Telco

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Slow 4G Internet? No Mobile Coverage? Here's 4 Things You Can Do if you are Not Happy with your current 4G Mobile Telco service provider.

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Telekom Malaysia (TM) collaborates with 9 Tower Companies

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Telekom Maaysia (TM) collaborates with 9 tower providers (TowerCos) in Malaysia, part of PPIT, for high speed fibre backhaul connectivity.

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Astro partners Telekom Malaysia (TM) to offer Broadband Services via HSBB

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ASTRO collaborates with Telekom Malaysia (TM) allowing ASTRO to offer Broadband & IPTV service to customers nationwide via the HSBB network.

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unifi Mobile suffers 4G Network Disruption for over 2 hours, violates MCMC Standards?

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unifi mobile, the 4G mobile service from Telekom Malaysia, suffered a massive network service disruption nationwide on 24 September 2021.

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Digi beats Maxis again, KL still has the Slowest Mobile Internet Speeds – Ookla Q2 2021 Report

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Digi continues to be the fastest mobile network in Malaysia, beating Maxis. Meanwhile Kuala Lumpur has the slowest mobile Internet speeds.

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Telekom Malaysia has 2.56 million unifi fixed broadband customers [2Q21]

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Telekom Malaysia, the largest fixed broadband Government-linked company in Malaysia has 2.56 million unifi fixed broadband customers in 2Q21.

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MCMC Public Inquiry Report: Customer’s consent needed to close Complaints

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With the new Mandatory Standards on Customer Service by MCMC, complaints can only be "closed" after getting consent from consumers.

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Network Complaints by Service Providers & District in 1H2021 – MCMC

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For the first half of 2021, MCMC recorded a total of 120,835 complaints related to mobile and fixed networks in Malaysia.

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