Celcom Axiata

Celcom to host TADHack Kuala Lumpur 2014

Celcom Axiata Berhad, through its League of Extraordinary Developers Challenge (LEDC) programme will be hosting TADHack Kuala Lumpur 2014, an event that brings local mobile application developers together to create their own hack for a chance at winning global prizes worth USD30,000 (RM97,000) as well as the USD1,000 prize (RM3,200) allocated to each participating country or city. TADHack is a ...

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Celcom launches new Customer Loyalty Program for Postpaid & Prepaid customers

Celcom Axiata Berhad has launched three loyalty programs today, namely Club Celcom First, XClub and FRENZ Club. The mobile operator said that the new loyalty program is set to enhance the overall customer experience by providing instant rewards and more value to Celcom customers who subscribe to Celcom First, Xpax and Celcom FRENZ plans (targeted at foreigners) respectively. [Zalman Aefendy Zainal ...

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Celcom customer experience now enhanced with new Oracle platform

Celcom Axiata Berhad has embarked on an IT transformation project to enhance customer experience through an integrated customer relationship management (CRM) platform, enabled by Oracle Communications Cross Channel Customer Experience Solutions, Oracle Communications Rapid Offer Design and Order Delivery Solution, and Oracle Communications Consulting. The transformation project spans call center, customer database, online portals and dealer management solutions – consolidating ...

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Celcom is now the No.1 Telco with 13.1 million subscribers, made RM2.4 billion in 2013

At the Quarter 4 2013 financial results media briefing on Tuesday, Celcom Axiata announced that it now has a subscriber base of 13.1 million, making it the No.1 Telco in the industry. [Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad (second from left), Christopher Tiffin, Chief Financial Officer of Celcom Axiata Berhad (right) and Jennifer Chui Fen ...

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Celcom deploys new customer relationship management (CRM) platform for Prepaid

Celcom Axiata Berhad has deployed a new integrated customer relationship management (CRM) platform, enabled by Accenture and Oracle. Celcom’s 10 million prepaid customers are now supported by the new platform. Via the new platform, Celcom is now capable of enhanced customer relationship management capabilities bringing together customer information in a single view, enabling faster and more accurate customer service across ...

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Maria Sharapova is the brand ambassador of Celcom First Elite

Malaysia mobile operator, Celcom Axiata Berhad has revealed Russian tennis star and four-time grand slam winner, Maria Sharapova (picture) as the brand ambassador of Celcom First Elite in conjunction with the launch of the priority services plan. Celcom First Elite postpaid plan was launched yesterday. It comes with priority services including exclusive privileges, lifestyle experiences and top class customer service ...

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New Celcom First Elite postpaid plan offers Priority & Exclusive Privileges

Celcom Axiata Berhad has just unveiled Celcom First Elite, a postpaid plan with priority services that is set to offer exclusive privileges, lifestyle experiences and top class customer service to high value customers. [Zalman Aefendy Zainal Abidin, Chief Marketing Officer of Celcom Axiata Berhad (fourth from left) and Syed Md Najib Syed Md Noor, Chief Customer Experience, Services & Retail Officer of ...

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Celcom partners with Astro SuperSport & FOX Sports for more Sports content on ESCAPE

ESCAPE Axiata Sdn Bhd a fully owned subsidiary of Celcom Axiata Berhad announced their entry as broadcast sponsors of the Barclays Premier League (BPL) in partnerships with Astro SuperSport and FOX Sports. [(L to R) Dato’ Sri Shazalli Ramly, Chief Executive Officer of Celcom Axiata Berhad, Henry Tan, Chief Operating Officer of Astro, Keertan Adyanthya, General Manager FOX International Channels ...

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