Celcom Axiata

Telekom To Transfer Celcom To TM International

Telekom Malaysia Bhd (TM) on Friday announced a demerger of the group’s mobile and fixed-line business which will see Celcom (Malaysia) Bhd being transferred to TM International Sdn Bhd. TM International, which would become the holding company known as RegionCo for all of the group’s mobile and non-Malaysian businesses, would thereafter be listed on Bursa Malaysia by second quarter of ...

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Celcom having network problem again

It happened again, I am unable to use Celcom 3G since 2am this morning. It is believed Celcom had a network failure on its 3G network and part of its 2G network. It I can recover, this is the third or fourth time Celcom had problem with its network for this year. Usually, the problem that user faced is having ...

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Celcom: Best Quality Network?

I attended a Celcom event recently, and I managed to write down some information which I wanted to share with readers. This is what Celcom claims: Drop Call Rate 2G: 0.5% 3G: 0.9% SMS Delivery Time First 10 seconds: 85% 20 seconds: 90% 7 Min: 95% Customer Care Uptime: 99.8% Network Fault Response Time to Site: 2 hours Service Restoration: ...

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Celcom 3G: For Better or Worst?

The story begins when I subscribed to Celcom 3G Daily Unlimited three days ago(10,August). My first surfing experience with Celcom 3G was so good that I faced a very slow connection to 80% of the sites that I tried to visit. Some website did not load perfectly assuming that it was due to data loss in the network. I was ...

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Celcom Wireless Broadband

Celcom has launched 2 new wireless broadband package on top of its current 3G data plans. The 2 new package are: Monthly Unlimited Plan:-RM68 per month-Celcom 3G/GPRS network(Max 384Kbps)-Postpaid users only Daily Unlimited Plan:-RM8/24hours-3GX/3G/GPRS-Prepaid and Postpaid users All current Unlimited Data Plan users may switch to the new Monthly plan but will be limited to max 384Kbps on 3G. To ...

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Celcom might launch Wireless Broadband

As I blogged about it earlier, Celcom might launch its wireless broadband service soon. It probably has got to do with what Maxis has here. Whatever the rumors are, it will be clear up by next Tuesday.. so lets wait and see…

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Celcom 1+3 postpaid plan

Celcom just launched its 1+3 postpaid plan targeted to family group. The plan allows up to 3 supplementary line under one principle plan. All current Minutes users are eligible to convert to the new plan. Each supplementary lines are charged RM5 a month, and free voice and video calls, free SMS and MMS are allowed within the family group(up to ...

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Celcom Rebrands Customer Services Programme

Mobile network operator Celcom (Malaysia) Bhd has rebranded its customer services programme though less than one percent of its subscribers reported being dissatisfied with the services. Celcom’s chief executive officer Datuk Seri Shazalli Ramly said the company had taken the step to earn customer loyalty by introducing a new courteous, attentive and helpful branded customer service ambassador named “Anna“. According ...

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