With the new Mandatory Standards on Customer Service by MCMC, complaints can only be "closed" after getting consent from consumers.
Read More »Network Complaints by Service Providers & District in 1H2021 – MCMC
For the first half of 2021, MCMC recorded a total of 120,835 complaints related to mobile and fixed networks in Malaysia.
Read More »MCMC issued 64 compounds worth RM3.2 million to 4 Telcos
MCMC issued 64 compounds worth RM3.2 million in the second quarter of 2021 to Maxis, Digi, U Mobile and XOX for non-compliance.
Read More »Yoodo to enable VoLTE for 4G Subscribers by end of 2021
Yoodo, a digital mobile service from Celcom, will offer Voice of LTE (VoLTE) service by the end of 2021. Yoodo is now 3 years old.
Read More »Celcom deploys Smart 8T8R Solution to reduce 4G Network Congestion
Celcom is upgrading its network with FDD Smart 8T8R solution from Huawei with sites now in Kuala Lumpur, Selangor, Perak and Penang.
Read More »Singapore-based Gorilla Mobile plans to launch in Malaysia
Gorilla Mobile, the latest mobile virtual network operator (MVNO) in Singapore has plans to launch its mobile services in Malaysia.
Read More »MCMC Public Inquiry Report: Major Telcos Disagreed on Improved Standards for Wireless Broadband Service
MCMC - Major Telcos in Malaysia have disagreed on the proposed new Mandatory Standards for the Quality of Wireless Broadband Service.
Read More »Yoodo: RM20 for 20GB Internet is back & new RM5 for 80GB Prihatin Pass
Yoodo, a digital mobile service from Celcom Axiata, is bringing back the promotional 20GB Internet data for RM20. Also a new RM5 for 80GB.
Read More »Altel awarded 900Mhz Band, Directly by Minister of KKMM
This is the second time the Minister has directly awarded the same blocks of the 900Mhz spectrum to Altel Communications.
Read More »redONE launched in Thailand, Postpaid Plan from less than RM14/month
Red One Network (Thailand) is offering its postpaid plans, called Amazing Plans, starting from as low as 99 baht a month.
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