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With the new Mandatory Standards on Customer Service by MCMC, complaints can only be "closed" after getting consent from consumers.

For the first half of 2021, MCMC recorded a total of 120,835 complaints related to mobile and fixed networks in Malaysia.

MCMC - Major Telcos in Malaysia have disagreed on the proposed new Mandatory Standards for the Quality of Wireless Broadband Service.

The latest April 2021 mobile experience report from Opensignal revealed that Celcom has the slowest 4G network in Malaysia.

MCMC JENDELA report reveals that Celcom Axiata has the highest number of network complaints from consumers, for the past 6 months.

Ookla revealed that Kota Kinabalu (Sabah) has the slowest mobile download speeds among the location tested in Malaysia during Q3-Q4 2020.

Celcom, Maxis and DiGi had been losing smartphone users for the most of 2019, according to mobile network analytics company Opensignal.

The free 1GB daily Productivity Internet for consumers will continue to be offered by 5 mobile service providers in Malaysia.

Get your hands-on unlimited data, unlimited voice calls and unlimited SMS at just RM59/month with unifi Mobile #unifiYourWorld

5 Monthly Unlimited Internet plans in Malaysia without contract that gives you Unlimited Hotspot/Tethering with realistic FUP.