U Mobile

U Mobile Scheduled Network Maintenance on 18 & 19 October 2021

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U Mobile has scheduled network maintenance in Sabah, Negeri Sembilan, Pahang, Kelantan, Selangor, Kuala Lumpur, Putrajaya, Sarawak, Perak.

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Digi beats Maxis again, KL still has the Slowest Mobile Internet Speeds – Ookla Q2 2021 Report

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Digi continues to be the fastest mobile network in Malaysia, beating Maxis. Meanwhile Kuala Lumpur has the slowest mobile Internet speeds.

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U Mobile Ultra Unlimited Home Fibre Broadband starts from RM64.50/month

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U Mobile Ultra Unlimited Home Fibre Broadband plans starts from RM64.50 a month for eligible existing subscribers. Speeds up to 1Gbps.

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Merdeka Offer: 4G VoLTE Smartphones from 99sen with U Mobile Postpaid Plans

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Eligible U Mobile customers will be able to purchase a 4G VoLTE-enabled smartphone for just RM0.99 when bundled with selected postpaid plans.

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MCMC Public Inquiry Report: Customer’s consent needed to close Complaints

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With the new Mandatory Standards on Customer Service by MCMC, complaints can only be "closed" after getting consent from consumers.

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Network Complaints by Service Providers & District in 1H2021 – MCMC

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For the first half of 2021, MCMC recorded a total of 120,835 complaints related to mobile and fixed networks in Malaysia.

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MCMC issued 64 compounds worth RM3.2 million to 4 Telcos

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MCMC issued 64 compounds worth RM3.2 million in the second quarter of 2021 to Maxis, Digi, U Mobile and XOX for non-compliance.

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MCMC Public Inquiry Report: Major Telcos Disagreed on Improved Standards for Wireless Broadband Service

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MCMC - Major Telcos in Malaysia have disagreed on the proposed new Mandatory Standards for the Quality of Wireless Broadband Service.

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Celcom has the Slowest 4G Network in Malaysia – Opensignal Report

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The latest April 2021 mobile experience report from Opensignal revealed that Celcom has the slowest 4G network in Malaysia.

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Celcom has the Highest number of Network Complaints past 6 months – MCMC

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MCMC JENDELA report reveals that Celcom Axiata has the highest number of network complaints from consumers, for the past 6 months.

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