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Tag Archives: Awards

Celcom recognised for Best Contact Centre & Social Media Strategy

celcom Customer Experience Management Asia Summit 2018 Award

Celcom Axiata grabbed multiple awards at the 6th Customer Experience Management Asia Summit, at Marina Bay Sands, Singapore.

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Celcom gets 2 award for Customer Experience, 1 on Customer Service

celcom customer experience award frost sullivan

Celcom Axiata bagged 3 awards from Frost & Sullivan’s 14th Annual Malaysia Excellence Awards and one award from TelecomAsia.

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Celcom Axiata awarded at the 2016 Frost & Sullivan Malaysia Excellence Awards

Celcom awarded Customer Experience for Telecommunications Industry & M2M Service Provider of the Year at 2016 Frost & Sullivan Malaysia Excellence Awards.

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edotco CSMO, Wan Zainal named one of the 100 Most Influential Global Marketing Leaders

edotco's Chief Sales & Marketing Officer, Wan Zainal Adileen Wan Puteh has been named one of the 100 Most Influential Global Marketing Leaders.

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Digi WWWOW Awards 2015 Winners announced

Digi Telecommunications Sdn Bhd announced the winners of the Digi WWWOW Awards 2015.

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Digi calls submissions for the 5th edition Digi WWWOW Awards

Digi Telecommunications Sdn Bhd (Digi) is calling for submissions for the 5th edition of its Digi WWWOW Awards, an annual initiative “recognising inspiring Malaysians who are causing waves online”. In line with this year’s tagline “Taking Ideas Further”, Digi WWWOW Awards 2015 is introducing a brand new incubator series known as the Digi WWWOW Hangout which serves as a “source ...

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NICE Systems: Celcom Customer Service Satisfaction improved


NICE Systems announced last week that Celcom Axiata Berhad, has realized a significant improvement in customer satisfaction since implementing the NICE Fizzback solution in November 2014. Throughout its retail branches, NPS (net promoter score) has increased by 15 points, while its contact center operations have seen a 16-point NPS improvement. NICE said its Fizzback solution enables organizations around the globe ...

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U Mobile rewards university students for academic achievements

In time with Hari Raya Celebration, Malaysia mobile operator, U Mobile Sdn Bhd takes the opportunity to announce the “U Excellence” Academic Award. The award is an initiative in collaboration with the Ministry of Communications and Multimedia Malaysia to reward top students from University of Malaya for their excellent academic achievements. Yang Berhormat Datuk Seri Panglima Salleh Said Keruak, Minister ...

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redONE named MVNO Service Provider of the Year at 2015 Frost & Sullivan Malaysia Excellence Awards

redONE Network Sdn Bhd, a Mobile Virtual Network Operator (MVNO), was named MVNO Service Provider of the Year at the 2015 Frost & Sullivan Malaysia Excellence Awards held in Kuala Lumpur last night.   The annual Frost & Sullivan awards recognise companies that rise above the competition through their outstanding achievements and superior performance. The award marks a second consecutive ...

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U Mobile bags 4 Frost & Sullivan Excellence Awards for best customer experience

U Mobile won four customer experience-related accolades at the 2015 Frost & Sullivan Excellence in Customer Experience Awards last night. U Mobile took home the Best Overall Experience, Best Contact Centre Experience, Best Mobile Experience and Best Net Promoter Score awards under the ‘Excellence in Customer Experience Management, Telecommunications Industry’ category.

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Ten Telcos win 13 prizes at the 17th Telecom Asia Awards in Jakarta

A total of 13 awards were presented to 10 winners at the 17th Telecom Asia Awards gala dinner in Jakarta last Wednesday night. Globe Telecom came out on top in the best-of-the-best Best Asian Telecom Carrier category after being named a finalist in an unprecedented seven categories. The Philippines company’s Free Zone, which is powered by Google and gives prepaid users access ...

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